Child Welfare Program Manager

• Employee Type FT Exempt

Carteret County’s Department of Social Services is seeking to fill the
Social Work Program Manager – Child Welfare role. We are looking for applicants who have excellent conflict management/resolution & continuous quality improvement skills, plus significant supervisory experience with a desire to grow other leaders. If you are a selfless team player and leader, the
Social Work Program Manager
position may be the role for you!

Office location is Beaufort, NC.

Hiring range $82,249.88 - $98,699.86. Pay will be determined based on education and experience.

REQUIRED - Must complete pre-employment screenings including criminal background check, fingerprint background, drug test, motor vehicle report, and education screening. Offers of employment are conditional on acceptable results.

Posting expires 9/16/2026

Full-time with benefits including paid medical, dental, vision and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.

Performs difficult advanced human support work coordinating and supervising social work programs, training and supervising social work staff, assigning cases and managing caseloads, collaborating with community service providers to meet the needs of clients, overseeing the preparation and maintenance of files and records, and preparing reports. This position works in conjunction with the DSS Director/Deputy Consolidated Human Services Director to oversee administrative services for the agency, as well as the supervision of the Services Units.

This position represents the DSS Director/Deputy Consolidated Human Services Director in a variety of ways and acts as the person in charge in the DSS Director/Deputy Consolidated Human Services Director’s absence.

An employee in this class coordinates and supervises the County’s child welfare social work programs. Work involves ensuring the proper administration of multiple programs, ensuring compliance with applicable Federal, State, and local laws, rules, and regulations, monitoring program expenditures, surveying and developing programs, coordinating with outside community agencies for the provision of assistance and services, and interpreting policies and procedures. Work is performed under the general direction of the Consolidated Human Services Deputy Director – Social Services/DSS Director and is evaluated by the review of records, reports, discussions, client feedback, observation, and overall quality of work.

Continuous supervision is exercised over assigned social work units.

• Plans with unit supervisors to ensure delivery of services, allocation of staff and other resources, coordinates with other divisions in the agency and organizations within the community; assists with agency planning process as member of management team; serves on State and regional committees to provide input on developing new policies and procedures.
• Confers with unit supervisors on issues that impact on program goals, objectives, policies, and the delivery of services; recommends changes in organization, work flow, and new programs to agency DSS Director/Deputy Consolidated Human Services Director; delegates daily operational issues to program supervisors.
• Recommends budgetary needs for services programs based on input from unit supervisors and analysis of reports and information; may assist in explaining to local boards; and monitors expenditures.
• Ensures that supervisors provide necessary on-the-job training and arranges for training by State staff and other professionals; provides orientation to new employees; assesses…