General Manager, Crystal Coast Club

About Crystal Coast Country Club

Pine Knoll Shores, NC | From our picturesque soundfront setting to a championship golf course and luxury amenities, Crystal Coast Country Club is a premier club on the North Carolina coast.

Crystal Coast Country Club is a semi-private country club nestled on the island of Bogue Banks in Pine Knoll Shores, North Carolina. It’s the location, rolling terrain, and the Crystal Coast lifestyle that make this club special.

The facility offers a variety of amenities, including golf, tennis, pickleball, swimming, a fitness center, and a clubhouse featuring panoramic views with a Member’s Lounge, Ballroom, and Hearth Room. You might just enjoy relaxing with a cocktail around the fire pit, enjoying one of the beautiful sunsets here on the Crystal Coast.

The club features a newly renovated championship golf course that boasts new tee boxes, fairways, greens, bunkers, cart paths, bridges, bulkheads, as well as new golf carts equipped with GPS.

The spectacular views of the sound running alongside the course are unparalleled in this area.

• Facility:
  Ownership – Corporation
• Course Access:
  Semi-Private
• Number of Holes: 18
• Total Annual Rounds: 25,000
• Number of Carts: 60
• Members: 750
• Primary Golf Season:
  April – October (Open 12 Months)
• Caddie Program:
  No
• Practice Range:
  Yes
• Short Game Area:
  No
• Number of Staff Managed: 30 Full-Time; 35 Part-Time

Title:

General Manager

Reports to:

Board of Directors

• Golf/Golf Shop
• Banquets/Events
• Membership Sales
• Course Maintenance
• Tennis Facility
• Pool & Fitness Center
• Finance/Accounting
• F&B Operation

• Development / coordinates the development of long-range and annual business plans
• Coordinates the development of operating and capital budgets
• Coordinates long-range planning for the facility
• Analyzes and monitors financial statements, and reviews income and expenses relative to plans, implements corrective measures as needed, and reports status on a monthly basis
• Makes recommendations for capital improvements, supplies, and equipment
• Assures operational compliance with local, state, and federal laws
• Maintains knowledge and compliance with all lease terms and contractual obligations

• Develops and maintains a sound organizational structure
• Oversees the development of operating procedures and training manuals
• Develops emergency and safety procedures
• Oversees and works with department heads to schedule, supervise and direct work of facility staff
• Conducts regularly scheduled staff meetings
• Attends executive meetings
• Communicates to controlling entity on a structured and timely basis

• Develops/implements general policies. Approves specific operational policies, programs, and procedures in harmony with the mission and general policies
• Monitors the performance of all daily operations, functions and services; assures high standards and total customer satisfaction
• Ensure open communication and high visibility to customers by conducting daily walk-through of facility
• Establishes personnel policies; ensures proper hiring, training, supervising, personal development and corrective action in accordance with fair labor standards and safety
• Ensures accurate recording of hourly labor and timely, accurate payroll processing
• Manages and oversees all accounting, inventory, banking, audit procedures, cash flow, and establishes controls to safeguard funds and assets
• Serves as ex officio member of appropriate committees
• Meets, greets, and welcomes prospective members where applicable
• Oversees the care and maintenance of all physical assets and facilities
• Coordinates the marketing and promotional programs to promote facility services and amenities
• Ensures the highest standards for golf services and…