Library Branch Manager

This professional position is responsible for the administration of a branch library facility. This employee provides leadership and guidance to staff, delivers and manages local library service, assists patrons directly, advocates for the library with the community, and performs related work as apparent or assigned. Work involves frequent public contact and is accomplished in accordance with Jackson County Public Library (JCPL) policies, guidelines, and procedures.

Work is performed under the general direction of the Library Director. Grade 22

• Supervises, develops, and trains branch library staff.
• Recruits, interviews, and selects branch library staff in coordination with the Library Director and Human Resources.
• Suspends, disciplines, and terminates branch library staff, in coordination with Library Director and Human Resources.
• Oversees the coordination, training, and direction of volunteers and community service workers.
• Ensures compliance with federal, state, and local laws, regulations, and codes, as well as all JCPL system policies and procedures.
• Maintains confidentiality and privacy of protected information.
• Keeps the Library Director and Human Resources informed on personnel issues as they affect the operations of the library.
• Directs the planning, delivery, and promotion of the branch library through the development of marketing materials, use of social media, and community outreach.
• Directs the development and delivery of public services at the branch library.
• Provides specialized research assistance to patrons.
• Directs branch library collection development.
• Directs technical services activities for the branch library.
• Works at a public services desk on a regular basis.
• Responsible for preparation of reports and statistics for branch library service.
• Responsible for security and maintenance of the branch library facility.
• Responsible for furnishings, fixtures, and equipment in the branch library.
• Advises and participates in the development of new library buildings or renovations for the branch.
• Collaborates with Library Director in developing and managing the branch library budget.
• Participates in local and regional fundraising activities.
• Collaborates with other departments to identify funding sources and develop and manage grants.
• Works collaboratively with the Library Director to bolster support for library service from local government and library boards.
• Works with local library support organizations to develop and maintain citizen interest and participation in the growth and development of the branch library.
• Establishes and maintains viable relationships with community agencies and institutions; develops partnerships to enhance library system awareness and promote services.
• Participates in information sharing, leadership training and development, and tactical planning.
• Participates in financial planning for the library system.
• Participates in planning, implementation, and evaluation of long and short-term goals and objectives.
• Supports organizational goals and objectives by participating in library system, community, and statewide collaborations.
• Maintains current knowledge of trends and innovations in management and the library field.
• May be required to perform work assignments concurrently.
• Responsible for maintaining a safe and secure working environment.
• Evening and weekend work required.
• Some travel required.

Graduation from an accredited college or university with a degree in library science and considerable professional experience in library work including some managerial and supervisory experience; or an equivalent combination of education and experience. Master's degree in library science from an accredited ALA library institution.

• Possession of a valid, State of North Carolina driver license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
• North Carolina Public Librarian Certification desirable.

• Thorough knowledge of public library principles and practices.
• Thorough knowledge of library circulation, catalog, and Dewey Decimal Classification systems.
• Thorough knowledge of current reading trends and interests of diverse populations.
• Thorough knowledge of specific needs of service population.
• Knowledge of governmental budget development and administration.
• Knowledge of effective employee supervisory techniques and practices.
• Knowledge of marketing techniques.
• Knowledge of federal, state, and local labor laws.
• Knowledge of leadership, motivation,…