Head Integrated Disability Management

Job Description
To provide executive leadership, strategic direction, and operational oversight for RMA’s Integrated Disability Management function, encompassing rehabilitation, disability management and pensioner welfare management. The role is accountable for designing and delivering an integrated, person‑centred model that optimises recovery, return‑to‑work, long‑term disability management, and social protection, while ensuring regulatory compliance, financial sustainability, and measurable organizational and societal impact. The outcomes of integrated disability management will contribute positive social impact in both the Social Insurance and Social Assistance pillars of South Africa’s social security frameworks.

• Define and execute an Integrated Disability Management strategy aligned with the COID Act, Compensation Fund license requirements and RMA’s Corporate and Social Insurance strategies.
• Integrate rehabilitation, disability management and pensioner welfare management into a cohesive, end-to-end service delivery model.
• Anticipate legislative, healthcare, demographic, and labour market trends and proactively adapt the Integrated Disability Management strategy.

• Provide executive oversight of clinical, vocational, and functional rehabilitation programmes.
• Drive early intervention, return-to-work, and sustainable employability initiatives.
• Ensure evidence-based practices to minimize long-term disability and dependency.
• Pursue RTW outcomes applying the dignified management of permanent disabilities.

• Lead the design and implementation of pensioner welfare management frameworks.
• Formulate strategies to improve the livelihoods of pensioners and enhance their health benefits
• Oversee social assistance interventions aimed at improving quality of life and social inclusion for beneficiaries.
• Ensure ethical, equitable, and sustainable delivery of pensioner and social support services.

• Establish and optimize IDM operating models, policies, and performance frameworks.
• Ensure consistent, high-quality service delivery across all IDM sub-functions.
• Drive continuous improvement, innovation, and digitization within IDM processes.

• Lead, mentor, and develop multi-disciplinary teams across clinical, welfare, and operational domains.
• Build organizational capability in rehabilitation, disability management and pensioner welfare management
• Foster a high-performance, values-driven culture with strong succession planning.

• Build and maintain strategic relationships with healthcare providers, employers, pensioner bodies, regulators, and government stakeholders.
• Develop partnerships that will accelerate reach and access of RMA Social Insurance programs
• Influence internal stakeholders (Claims, Actuarial, Finance, Operations, IT) to align IDM outcomes with enterprise objectives.
• Represent RMA in specialized industry and regulatory social insurance forums.

• Ensure full compliance with COIDA, healthcare, social welfare, and governance requirements.
• Embed robust risk management, clinical governance, and ethical frameworks.
• Contribute to enterprise risk management through proactive identification and mitigation of disability and welfare risks.

• Bachelor’s degree in Health Sciences, Rehabilitation Sciences, Occupational Therapy, Physiotherapy, Nursing, Medicine, Social Work, or related field.
• Postgraduate qualification (NQF Level
  9) in Disability Management, Occupational Health, Public Health, Social Policy, or Business Management…