Operations Manager - Intermodal
Listed on 2026-10-02
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Management
Supply Chain & Logistics, Operations Management
Operations
Job Description JOB SUMMARY
The Operations Manager has direct oversight and influence over all logistics activity within a defined geographic market. Overall, you are accountable for establishing priorities and providing leadership to the people at the core of our company operations who coordinate daily freight movements. On a micro level, you produce ongoing analysis of trailer pools, outbound demand, on-time performance, priority of freight, billing, and other details that challenge your ability to balance multiple needs ause this role is accountable for the retention of both company personnel and customers, all functions of this position are critical for maintaining a competitive edge and preserving the overall integrity of company services.
JOB DESCRIPTIONKey Responsibilities
Building a positive atmosphere by challenging others to achieve optimal business results Monitoring balance, capacity, and demand of loads and trucks Customer order management Monitoring outbound freight volume relative to customer-awarded commitments. Question inconsistencies as they arise Developing contingency plans to cover critical situations Assisting with generating new capacity through rate negotiations for unplanned new lanes and volume Regular and ad-hoc reporting (P&L, revenue share, load counts, etc.)
QUALIFICATIONS MinimumQualifications
Demonstrated knowledge of applicable federal/state regulations and DOT regulations Proficiency in Microsoft Excel reporting functions
Preferred QualificationsFamiliarity with transportation of temperature-controlled product Highly organized and communicative, especially in the development of actions plans and to ensure accountability and follow-through Ability to perform in a demanding, deadline-driven environment with rapidly changing priorities Some knowledge of the AS/400 operating system preferred Ability to handle high volumes of inbound communications
SKILLS & ABILITIESTeam Building Leadership Analysis Decision Making Customer Service Problem Solving Strong Communication Prioritization Excel MS Office Ad-hoc reporting
PHYSICAL DEMANDSProlonged periods sitting at a desk and working on a computer Regular use of hand and finger dexterity
WORK EXPERIENCE5+ years of management experience within or directly related to the transportation industry
EducationIn compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.
ABOUT USStevens Transport, North Americas Premier Refrigerated Transportation Company, resides in the heart of Dallas, Texas. Servicing a prestigious list of Fortune 500 companies, Stevens specializes in transporting time-sensitive, temperature-controlled, and dry-expedited commodities across the United States, Canada and Mexico. For over 40 years, Stevens has been recognized as an industry leader in the Logistics and Supply Chain arena offering multi-modal transportation solutions and has never had a layoff.
WHYSTEVENS TRANSPORT
Family is a top priority at Stevens and those values are integrated into everything we do, every day. We understand that the most important “assets” are the people that support our continuous growth and success. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.
WHATARE WE LOOKING FOR
Stevens welcomes high-energy, forward-thinking individuals from all backgrounds and experience levels. We offer a wide variety of opportunities across all departments and divisions. If you are looking for a rewarding career with a debt-free transportation and logistics conglomerate, come join the over 750 corporate family members.
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