Process Lead

Business Introduction

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance.

Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality, and scale of product supply.

We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

As a Process Lead you will lead day‑to‑day production activities to deliver safe, high‑quality products. You will coordinate people, equipment and schedules on the shop floor. You will coach team members, solve problems and work closely with quality, engineering and planning. We value leaders who are practical, curious and committed to continuous improvement. This role offers clear growth, real impact and aligns with our mission of uniting science, technology and talent to get ahead of disease together.

• Responsible for daily management of the coordination of line processing and people allocation, including managing downtime accountability and shift summary information to facilitate the completion of daily assignments and mentoring of associates, assistants, and technicians to ensure assignments are completed on time and in a compliant manner.

• Actively participates and owns monitoring line side performance management process to identify gaps, implement corrective actions, and to escalate any problems occurring in the area that affect product quality, safety and other aspects of line performance.

• Leads and utilizes the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste. Proactively acts based on performance management confirmations. Executes and coaches problem solving with the team. Conducts higher level deviation problem solving, creates/process confirms 5S and OSW, and participates in area CIF.

• Delivers against safety, quality, waste & performance objectives defined by strategy deployment. Identifies and leads implementation in areas for process improvement or alternative operating methods to increase safety, quality, and equipment efficiency aligned to the strategy with a cross‑functional team.

• Recognized as a subject matter expert on operations/process and SAP to provide expert advice on process troubleshooting. Operator possesses considerable knowledge of the job and is reliable and able to coordinate team's activities and produce high quality and high quantity work.

• Extensive knowledge in specialized functions. A wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered.

• Works in coordination with other associates, assistants, technicians, technical, engineering, and quality to carry out daily job responsibilities and to ensure production activities have the proper representation and engagement as needed.

• Provide support to the supervisor to carry out the relevant department level 1 safety and quality inspections, SOP and Standard Work reviews, and 5s confirmations.

• Actively participates in managing quality performance of the area by generating quality deviations, leading quality deviation investigations, conducting batch documentation review, providing OJT training, and identifying corrective actions.

• Fluent and having expertise in systems/applications required for job performance and to monitor and identify trends (i.e., DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, all SAP production…