Chick-fil-A Marketing Director

Chick-fil-A Marketing Director

Person County Pavilion

1600 Durham Road, Roxboro, NC 27573

We are an organization committed to excellence and passionate about creating a remarkable experience for both our guests and our team. Join Chick-fil-A at Person County Pavilion as our Marketing Director, where your creativity, leadership, and marketing talents can make a meaningful impact on our restaurant and local community.

This is more than a job—it’s an opportunity to grow as a leader, develop your marketing expertise, build meaningful community relationships, and help shape the Chick-fil-A experience. We have a strong reputation for developing our leaders and helping them build successful careers.

The Marketing Director leads the restaurant’s local marketing strategy, community engagement, events, social media, promotions, and sales-growth initiatives. This role requires a creative, organized, relationship-focused leader who can take ownership of projects from planning through execution while maintaining alignment with the Operator and leadership team.

• In Person
• Full-time, 40 hours per week
• Monday–Friday, 8-hour shift
• Day shift
• Holidays and special events as needed
• Assist with day-to-day operations approximately 11 AM–2 PM

• Develop and execute the marketing plan and budget in alignment with business goals and target audiences.
• Oversee Spotlight and digital campaigns, promotions, and marketing analytics.
• Ensure all POP, signage, reader boards, table numbers, promotional materials, flags, and seasonal décor are accurate, professional, and in place on time.
• Approve social media posts, in-store promotions, and reader board messaging.
• Order and maintain marketing supplies, including BOGs, Mini-Moos, stickers, gift cards, hats, giveaways, catering forms, and marketing request forms.
• Maintain marketing files, documents, calendars, and records in One Drive.
• Assist Milan with annual and quarterly marketing goals and maintain vision alignment with the Operator and leadership team.

• Develop and execute social media strategy and content.
• Capture photos and videos of guests, team members, events, and community involvement.
• Work with the Social Media Specialist on content, website updates, events, trends, and sponsorship requirements.
• Monitor and respond to social media messages and help manage the restaurant’s online reputation.
• Review social media and marketing analytics and communicate results to Brandon and Milan biweekly or monthly.

• Build and maintain relationships with local schools, churches, businesses, first responders, community organizations, and other partners.
• Coordinate food and monetary donation requests and maintain records of community support.
• Identify and coordinate outside community events, sponsor ships, and partnerships, including golf tournaments, Win Shape, school sponsor ships, and other local opportunities.
• Plan and execute in-store events such as Family Nights, First Responders Night, Daddy-Daughter Date Night, and other special events.
• Support Chick-fil-A tentpole events such as Sunshine Days, Summer of Cows, and Seasons of Sharing.
• Coordinate Chick-fil-A Cow scheduling for community and in-store events.
• Communicate event needs with Milan, Brandon, scheduling, and truck leaders.
• Coordinate holiday promotions, Christmas décor, flags, and other seasonal marketing initiatives.

• Drive catering and outside sales through proactive community and business engagement.
• Assist with major catering events and partnerships, including Duke, Aisin, Pollywood, and other key accounts.
• Manage catering order forms, pricing updates, scheduling, deliveries, training, systems, and processes.
• Coordinate school deliveries, pricing, schools, and delivery drivers.
• Work with Milan on major catering opportunities and strategies to grow sales.

• Monitor CARES and guest call-in forms, communicate trends, and help resolve guest concerns.
• Guest/CARES communication with Milan
• Operations concerns with Latoya
• People concerns with Brandon
• Suppo…