RN, Transplant Coordinator

Overview

Wake Forest Baptist Medical Center – Kidney Procurement:
Living Donor

Status:
Full time

Benefits Eligible:
Yes

Hours Per Week: 40

Schedule Details/Additional Information:
Monday-Friday 8-5

A Living Donor Coordinator manages the entire living organ donation process, acting as a crucial liaison between the donor, recipient, and a multidisciplinary medical team, handling everything from initial donor screening, education, and psychosocial support to coordinating complex medical evaluations, facilitating consent, overseeing surgical prep, and ensuring post-donation follow-up, while maintaining regulatory compliance and providing empathetic support to navigate the emotional complexities of donation.

• Donor Assessment and
  
  Education:
  
  Screens potential donors, provides comprehensive education on transplantation, coordinates extensive medical/psychosocial testing, and helps manage the donor's physical and emotional journey.
• Team
  
  Collaboration:
  
  Works closely with surgeons, nephrologists, social workers, dietitians, and other specialists to develop and adjust care plans. Coordination:
  Manages all logistics, including scheduling appointments, lab work, imaging, facilitating consent, and coordinating pre- and post-operative care for donors.
• Support and Communication:
  Serves as the primary point of contact, offering support, reassurance, and education to donors and families before, during, and after donation, especially when delivering difficult news (e.g., donor unsuitability).
• Documentation & Compliance:
  Ensures accurate, timely documentation and adherence to strict federal (e.g., UNOS/OPTN, CMS) and hospital regulations. Advocacy:
  Acts as an advocate for the donor, ensuring their well-being, rights, and understanding throughout the process.
• Essential Skills & Traits:
  Strong compassion, empathy, and active listening. Excellent communication and interpersonal skills. Exceptional organizational and critical thinking abilities. Ability to remain resilient, positive, and detail-oriented.

• Graduation from an accredited School of Nursing with a Bachelor's degree in nursing required.

• Current license to practice as a Registered Nurse (RN) in the state of practice required.
• CCTC preferred.

• Adheres to hospital standards to promote a cooperative work environment through communication, interpersonal relationships and team building.
• Maintains pre-transplant charts and ensures regulatory documentation; documents the patient's plan of care and maintains an interdisciplinary approach to pre-transplant care. Uses the transplant navigator in Wake One and keeps it updated as the patient progresses; works to reduce paper documentation so the EMR is complete and accessible to caregivers.
• Coordinates pre-transplant patient education and evaluation; presents patients to the Selection Committee for transplant listing consideration.
• Assumes responsibility for on-call duties and coordinates transplant information in collaboration with the attending surgeon.
• Serves as liaison with regional dialysis centers and nephrology offices for referrals, education, and pre-transplant follow-up; maintains regular communication regarding patient status during evaluation.
• Maintains exemplary customer service, responds to questions, solves problems, and upholds a professional image and positive relationships with coworkers and physicians.
• Engages in self-development to maintain professional knowledge and credentials.
• Ensures age/developmentally appropriate patient care in accordance with age-specific guidelines.

• Excellent professional and interpersonal skills
• Clinical skills above average
• Proficient computer skills; outstanding customer service abilities

$40.30 - $60.45

• As listed above under Education/Experience

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, retirement offerings, career development, and more.

• Base compensation listed within the pay range based on qualifications, skills, experience, and training
• Premium pay such as shift, on-call, and more based on job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits (medical, dental, vision, life, disability)
• Flexible Spending Accounts for eligible health and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match
• Educational Assistance Program

Advocate Health is a large nonprofit, integrated health system serving multiple regions and partners with Wake Forest University School of Medicine as part of its academic collaborations. It emphasizes clinical innovation, health outcomes, and value-based care, employing tens of thousands of teammates across numerous…