RN Case Manager, Emergency Department

Department: 34033 Wake Forest Baptist Medical Center - Nursing:
Care Coordination

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Full time, Nights, Rotating between three 12-hour shifts one week and four 12-hour shifts the next, Every other weekend required

Pay Range: $37.50 - $56.25

Elevate your nursing career where your expertise truly impacts lives. As a Case Manager in the Emergency Department at Atrium Health Wake Forest Baptist, you’ll be part of a team that blends clinical excellence with compassion—helping patients navigate some of their most challenging moments. If you’re passionate about coordinating care, driving patient progression, and making a meaningful impact every day, this is your next step.

• Identify patients who would benefit from Case Management through initial screening and assessment of discharge needs.
• Collect and evaluate patient information via interviews, chart reviews, and care team discussions to determine necessary interventions.
• Develop, implement, and monitor a Plan of Care in collaboration with nursing, physicians, multidisciplinary teams, and community partners.
• Lead and coordinate the discharge planning process, ensuring needs are addressed and transitions are smooth and cost‑effective.
• Participate in multidisciplinary rounds, driving patient progression and communicating discharge planning updates.
• Document all Case Management activities in the Electronic Medical Record and communicate essential information to providers and payors.
• Monitor the medical necessity of admissions and ongoing care; collaborate with Utilization Review to address level-of-care changes.
• Identify system issues, trends, or barriers to care; propose solutions and participate in quality improvement efforts.
• Apply age‑and developmentally‑appropriate care planning and communication techniques based on population needs.
• Guide patients and families through post‑discharge options based on payer guidelines, community resources, and clinical needs.
• Maintain strong partnerships with physicians to support the organization’s mission and enhance patient outcomes.

• Graduation from an accredited School of Nursing; BSN required, MSN preferred.
• Active RN license from the North Carolina Board of Nursing.
• Minimum 2 years of relevant clinical experience; prior Case Management experience strongly preferred.
• Basic Cardiac Life Support (BCLS) required.
• Certification in Case Management highly recommended within 2 years of employment.

• Day 1 Health Coverage – Choose from copay or HSA‑eligible plans.
• Generous PTO
• Education Reimbursement (Graduate degree).
• Parental Benefits
• Retirement Contributions

• Full-time, Nights
• Rotating schedule:
  • Three 12-hour shifts one week
  • Four 12-hour shifts the next
• Every other weekend required
• Primary coverage area:
  Emergency Department, Winston‑Salem Campus

Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program