RESIDENTIAL Manager

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Full Time Mocksville, NC, US

3 days ago Requisition

Salary Range: $16.00 To $22.00 Hourly

Residential Manager

Status:
Hourly, non-exempt, full-time position

Immediate Supervisor:
Qualified Professional (QP)

Positions Supervised:
Serves as team lead

General Definition:
To ensure the day-to-day logistical needs of all persons served are coordinated and met.

IMPACT of the Piedmont advocates and honors the humanity and rights of people with intellectual and developmental disabilities (I/DD) and actively supports their full inclusion and participation in the community throughout their lifetimes. IMPACT is a compassionate community of professional caregivers committed to industry excellence, who honor one another with integrity and respect, whether it be with our team, the persons served, or members of our extended community.

The position is responsible for coordinating daily operations to ensure safe, compliant, and high-quality care delivery. This role oversees staffing coverage, medical coordination, documentation accuracy, and preventative home maintenance while ensuring effective communication among staff, families, medical providers, and pharmacies. The position supports compliance with all Federal, State, and internal policies, addresses issues as they arise, and escalates concerns to the Qualified Professional as appropriate.

The role includes rotating on-call responsibilities and may require direct shift coverage when needed.

• Responsible for completing staffing schedule and ensuring appropriate coverage.
• Schedule and track medical appointments
• Assistin providing andreceivingnecessary information during medical appointments.
• Ensure all orders, diagnoses, and care needs are communicated to staff, family, and pharmacy as indicated.
• Review MARs to ensure accuracy and supply of ordered medication.
• Ensure all First Aid kits are properly stocked andstored.
• Ensure emergency copies of medicals are up to date, secured, andtransported.
• Ensuresincident reporting (GER in Therap ) is completed within designated timeframe and report to QP for direction.
• Complete preventative home maintenance as outlined in checklist for monthly reporting.
• Complete weekly and monthly assigned duties and documents. Submit to supervisor.
• Address issues as they arise and discern those that must be communicated to Qualified Professional (injury, complaint, behavioral or medical change, med supplyconcernor med error,etc.).
• Ensure that Federal, State, and internal guidelines and policies are followed.
• Performs all other duties assigned.
• This position does have rotating on-call duties and may require providing shift coverage.

• Education
  - High School Diploma (or GED or High School Equivalence Certificate)
• Language Skills – Ability to read, analyze, and interpret common medical and legal documents. Ability to respond to common inquiries or complaints from people servedand their loved ones. Ability to effectively present information to management and public groups. Ability to interact clearly and effectively,inbothwrittenandoralcommunicationwithsupervisors,staff, and people we serve.
• Mathematical Skills – Ability to apply simple mathematics to practical situations.
• Computer Skills
  - To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, word processing, spreadsheet, etc.
• Other Qualifications
  - Valid driver's license is required, auto insurance and registration.

• Three years of experience in the…