Bather, Petsense

Overall Job Summary

This position is responsible for supporting groomers by owning pet flow within the salon including high-quality bathing services while ensuring the safety and comfort of every pet. This role supports salon operations by delivering an exceptional customer experience and maintaining a clean, organized work environment.

This position is responsible for supporting groomers by owning pet flow within the salon including high-quality bathing services while ensuring the safety and comfort of every pet. This role supports salon operations by delivering an exceptional customer experience and maintaining a clean, organized work environment.

• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM):

• Thank the Customer
• Engage the Customer and/or Pet
• Advise products or services
• Make it Memorable

• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Customer Service Skills
• Demonstrate Professionalism
• Equipment Handling and Maintenance
• Ensures the safety and well-being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to salon leader/groomer and pet owners.
• Practice Safety and Sanitization protocols.
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients.
• Support appointment scheduling, phone calls, and customer follow-up as needed
• Maintains records of all pet clients to include services provided and vaccination records.
• Operate computer as needed.
• Recovery of store, if needed.
• Complete all documentation associated with any of the above job duties.

Experience:

Must be comfortable working with dogs of all sizes and temperaments. Ability to demonstrate patience and compassion for animals and confidence in pet handling.

Education:

High school diploma or equivalent preferred. Any suitable combination of education and experience will be considered.

• Operate and use all grooming tools and equipment including bathing tubs, brushes, driers, and bathing products such as perfumed shampoo and soaps
• Communicate effectively with Team Members and customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write and count to accurately complete all documentation
• Safely work around pets and pet waste

• Working environment is favorable, generally working inside with moderate noise.
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
• Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
• Exposure to wet conditions, particularly when bathing dogs.
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 10 hours

• This position is non-sedentary.
• It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
• Team members must have the physical and mental ability to perform all of the following tasks (with or without…