Quality Technician

Position: Quality Technician I
Location: Mocksville

Amarr, a part of ASSA ABLOY - the global leader in opening solutions, is hiring a Quality Technician I. This position plays a critical role in ensuring product integrity, process consistency, and customer satisfaction within our Mocksville, NC plant. The Quality Technician I also supports the plant by executing quality inspections, validating compliance to standards, and driving corrective and preventive actions that strengthen operational performance.

This position plays a key role in maintaining safe, accurate, and efficient workflows by monitoring outgoing product quality, supporting root‑cause analysis, and reinforcing adherence to established procedures.

What You'll Do

Quality Standards, Inspection & Testing

* Support and apply quality standards, procedures, and work instructions to meet customer and regulatory requirements.

* Verify that products and processes comply with internal quality expectations and customer specifications.

* Perform inspections and testing on incoming materials, in‑process production, and finished goods.

* Document inspection results accurately and communicate findings to Production and Quality leadership.

* Monitor adherence to quality expectations throughout production and escalate concerns when needed.

Nonconformance, Root Cause & Corrective Action

* Identify defects, trends, and nonconformances.

* Document nonconforming material, deviations, and quality incidents per established procedures.

* Assist with root cause analysis and support corrective and preventive action (CAPA) activities.

* Track corrective actions to closure and verify effectiveness.

Audits & Continuous Improvement

* Assist with internal, customer, and third‑party quality audits.

* Maintain audit‑ready documentation and ensure adherence to procedures.

* Participate in continuous improvement initiatives to enhance product quality and process performance.

Collaboration & Communication

* Partner with Production, Engineering, Supply Chain, and Management to resolve quality issues.

* Provide clear guidance to Production teams on quality requirements and expectations.

* Communicate quality concerns professionally across all levels of the organization.

Documentation, Training & Standards

* Maintain quality records, inspection reports, and related documentation.

* Write, update, and maintain quality‑related work instructions and standard operating procedures.

* Train Production and support teams on quality standards, inspection criteria, and best practices.

* Support onboarding and training of new team members in quality processes.

Organization, Safety & Housekeeping

* Maintain organized inspection areas, tools, gauges, and documentation.

* Ensure proper handling, identification, and segregation of nonconforming material.

* Support plant safety standards while working throughout the manufacturing environment.

Position Requirements

Education & Experience

* High School Diploma or GED required.

* 1-3 years of experience in a quality assurance role.

* Experience working with quality tools such as gauges, calipers, or other testing equipment.

Preferred Qualifications

* Associate's degree or relevant college coursework.

* Prior production or manufacturing floor experience.

* Prior experience with QMS software.

* Continuous learner with a focus on adaptability and process improvement.

Other Requirements

* Basic knowledge of company products and processes.

* Ability to operate laboratory-testing equipment.

* Demonstrated ability to process data quickly, accurately, and efficiently.

* Strong analytical, organizational, and critical thinking skills with the ability to work independently.

* Ability to manage multiple priorities in a fast-paced manufacturing environment.

* Willingness to be visible on the shop floor and engage with team members daily.

* Effective communication and interpersonal skills to support cross-functional collaboration.

* Performs other related duties as assigned by leadership.

Physical Requirements

* Ability to lift up to 45 lbs. unassisted with or without reasonable accommodation.

* Ability to lift, carry, push, and/or pull materials weighing more than 45 lbs. using team lifting procedures.

* Ability to stand and/or walk for extended…