Quality Assurance Technician II

Work Location

Home Office Job?

No

Amarr, a part of ASSA ABLOY – the global leader in opening solutions, is hiring a Quality Technician II
. This position plays a critical role in ensuring product integrity, process consistency, and customer satisfaction within our Mocksville, NC plant. The Quality Technician I also supports the plant by executing quality inspections, validating compliance to standards, and driving corrective and preventive actions that strengthen operational performance.

• Support and apply quality standards, procedures, and work instructions to meet customer and regulatory requirements.
• Verify that products and processes comply with internal quality expectations and customer specifications.
• Perform inspections and testing on incoming materials, in-process production, and finished goods.
• Document inspection results accurately and communicate findings to Production and Quality leadership.
• Monitor adherence to quality expectations throughout production and escalate concerns when needed.
• Identify defects, trends, and nonconformances.
• Document nonconforming material, deviations, and quality incidents per established procedures.
• Assist with root cause analysis and support corrective and preventive action (CAPA) activities.
• Track corrective actions to closure and verify effectiveness.

• Assist with internal, customer, and third-party quality audits.
• Maintain audit-ready documentation and ensure adherence to procedures.
• Participate in continuous improvement initiatives to enhance product quality and process performance.
• Partner with Production, Engineering, Supply Chain, and Management to resolve quality issues.
• Provide clear guidance to Production teams on quality requirements and expectations.
• Communicate quality concerns professionally across all levels of the organization.

• Maintain quality records, inspection reports, and related documentation.
• Write, update, and maintain quality-related work instructions and standard operating procedures.
• Train Production and support teams on quality standards, inspection criteria, and best practices.
• Support onboarding and training of new team members in quality processes.

• Maintain organized inspection areas, tools, gauges, and documentation.
• Ensure proper handling, identification, and segregation of nonconforming material.
• Support plant safety standards while working throughout the manufacturing environment.

Education & Experience

• High School Diploma or GED required.
• 1–3 years of experience in a quality assurance role.
• Experience working with quality tools such as gauges, calipers, or other testing equipment.

Preferred Qualifications

• Associate’s degree or relevant college coursework.
• Prior production or manufacturing floor experience.
• Prior experience with QMS software.
• Continuous learner with a focus on adaptability and process improvement.

Other Requirements

• Basic knowledge of company products and processes.
• Ability to operate laboratory-testing equipment.
• Demonstrated ability to process data quickly, accurately, and efficiently.
• Strong analytical, organizational, and critical thinking skills with the ability to work independently.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Willingness to be visible on the shop floor and engage with team members daily.
• Effective communication and interpersonal skills to support cross-functional collaboration.
• Presents other related duties as assigned by leadership.

Physical Requirements

• Ability to lift up to 45 lbs. unassisted with or without reasonable accommodation.
• Ability to lift, carry, push, and/or pull materials weighing more than 45 lbs. using team lifting procedures.
• Ability to stand and/or walk for extended periods (8–12 hours per shift).
• Ability to safely move throughout the manufacturing floor.
• Ability to bend, kneel, crouch, climb stairs and/or ladders as required for job tasks.
• Ability to use hands, wrists, and fingers for handling materials, writing, and computer work.
• Frequent use of computers,…