Quality & Process Control Tech I

Location: Semora

Pay Range for the Position: $25.29 - $34.21

** About the Role*
* Join our Roxboro Gypsum Wallboard team as a  
** Quality and Process Control Technician I** , where you will play a hands-on role in ensuring our products meet customer expectations, quality standards, and regulatory requirements. In this role, you will support day-to-day lab testing, plant-floor quality checks, documentation, product hold activities, and continuous improvement efforts. This is a great opportunity for a detail-oriented candidate who enjoys problem solving, working in a fast-paced manufacturing environment, and partnering with production and technical teams to help deliver safe, consistent, high-quality products.

** Position Purpose*
* The Quality and Process Control Technician I supports the production of gypsum wallboard by performing raw material, process, and finished product testing; maintaining accurate quality documentation; supporting corrective actions; and helping identify trends or issues that may impact product quality or process performance.

** Key Areas of Focus*
* + Perform daily quality testing and process control checks for gypsum wallboard production.

+ Support QC Hold testing, documentation, product movement, and disposition activities.

+ Escalate critical quality concerns to the QPC Manager and/or appropriate supervisor.

+ Monitor, collect, and test raw materials to support investigations and process stability.

+ Support third-party testing, analytical samples, product qualifications, and benchmark testing.

+ Assist with quality audits, operator qualification support, and training on proper testing methods.

+ Help identify process changes, quality trends, defects, and opportunities for improvement.

+ Support control charting, troubleshooting, root cause analysis, and corrective action efforts.

+ Partner with Manufacturing, Process Engineering, and plant teams on trials, investigations, and improvement projects.

+ Maintain strong housekeeping, 5S, safety, and quality practices in the QA lab and work areas.

** Core Responsibilities*
* + Conduct routine product testing to ensure manufacturing specifications are maintained.

+ Complete required QC Hold testing and support accurate documentation of held product.

+ Report quality concerns promptly and assist with timely corrective action.

+ Support testing and reporting for qualifications, analytical samples, competitive benchmarks, and third-party requests.

+ Assist with raw material testing and investigations related to material or process concerns.

+ Maintain lab supplies and complete administrative tasks to support the QPC department.

+ Assist with defective product claim investigations, root cause identification, and reaction plans.

+ Support troubleshooting resources for common process or product defects.

+ Participate in WCM, Lean, Six Sigma, safety, and continuous improvement activities.

+ Maintain accurate, organized, and timely quality records and reports.

** Qualifications*
* + High school diploma or GED equivalent required.

+ Strong computer skills required, including Microsoft Office tools such as Word, Excel, Teams, and Outlook.

+ Minimum one year of forklift experience required.

+ Manufacturing experience preferred.

+ Familiarity with manufacturing safety programs and Lean manufacturing practices preferred.

+ Ability to work effectively in a team-based environment.

+ Strong verbal and written communication skills required.

** Working Conditions*
* + This is an on-site role supporting both plant and lab environments. Work is primarily performed indoors, with limited outside work as needed.

+ Ability to work a rotating 12.5-hour day/night shift schedule in an on-site manufacturing environment. Flexibility is required to support 24/7 operations.

+ Work may include dry and dusty conditions at times.

+ Plant and lab temperatures may vary based on outside weather conditions; heaters and fans are used throughout the facility to help maintain a comfortable work environment.

** Physical Demands & Work Environment*
* + Ability to stand and walk for extended periods on a manufacturing floor.

+ Ability to frequently communicate, read, write, and monitor production processes and equipment.

+ Ability to perform repetitive motions and wear required personal protective equipment (PPE).

+ Ability to occasionally climb, balance, bend, stoop, kneel, crouch, crawl, and lift up to 50 pounds.

+ Ability to work around manufacturing equipment and machinery in both indoor and outdoor environments.

+ Comfortable working in varying temperatures, dusty conditions, and other industrial manufacturing environments.

Through the responsible development of innovative and sustainable building products, Certain Teed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904, as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name Certain Teed. Today, Certain Teed is a leading North American…