Inventory & Quality Assurance Assistant

Inventory & Quality Assurance Assistant

Eden Brothers LLC Fletcher, North Carolina, United States

Description:

Department: Quality Assurance

Reports To: Quality Assurance Manager

FLSA Status: Non-Exempt
Location: 1 Quality Way, Fletcher, NC

Hourly Rate
: $20.00

Eden Brothers is one of the largest online retailers of flower bulbs and seeds in the United States and located in Arden, North Carolina. Our company operates with a commitment to excellence in customer service, product quality, and operational efficiency. Our mission is to help gardeners of all experience levels create beautiful, thriving landscapes through premium products and expert guidance.

Our

Purpose:

We exist for you to grow.

Our Mission:
We help gardeners grow successfully by providing high-quality seeds, bulbs, gardening products, and trusted guidance that make planting easy and rewarding for gardeners at every level.

Our Vision:
By 2028, Eden Brothers will be the most trusted and loved ecommerce destination for gardeners, known for exceptional product quality, expert support, and a seamless customer experience.

Our Values - Our work is guided by three core principles:

• Courage – We communicate openly, take ownership, and learn from both successes and mistakes.
• Curiosity – We ask better questions, test new ideas, and continuously improve how we serve gardeners.
• Impact – We focus on meaningful outcomes that strengthen our customers, our team, and the long‑term success of the business.

Our brand values—Stewardship, Care, and Wonder—reflect our belief that gardening nurtures communities, supports the natural world, and creates lasting joy.

This role supports the overlap between receiving, inventory accuracy, lot traceability, and quality assurance. The position is responsible for receiving incoming bulk seed and other products, applying and maintaining accurate lot information, supporting receiving‑related quality checks, assisting with in‑house germination testing, updating germination and lot-related records, and helping maintain expiration‑related and traceability data in company systems.

This role reports directly to the Quality Assurance Manager and will flex between quality and inventory responsibilities based on business needs.

• Receive incoming bulk seed, bulbs, finished goods, and related inventory using company systems and established procedures
• Verify product against purchase orders, packing lists, supplier documentation, and internal receiving requirements
• Apply, verify, and maintain accurate lot number information for incoming product
• Ensure received inventory is properly identified, traceable, and entered accurately into company systems
• Communicate shortages, overages, damage, missing information, or other receiving discrepancies to the appropriate teams
• Perform receiving inspections on seed, bulb, and related product and document visible quality concerns
• Assist in assessing bulb quality and escalating issues such as mold, rot, poor condition, or other defects
• Pull inventory samples for in‑house germination testing and prepare materials according to SOPs
• Assist with germination test setup, documentation, observations, and updated germination records
• Support expiration date maintenance, lot date updates, and related quality system recordkeeping
• Help maintain lot traceability, germination data, receiving records, and other quality-related documentation
• Perform cycle counts, inventory checks, and support inventory discrepancy investigations as needed>
• Put away, replenish, consolidate, and organize inventory while following FIFO and FEFO practices where applicable
• Follow all receiving, inventory, germination, quality assurance, and documentation SOPs
• Flex into…