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Senior Customer Experience & Field Quality Lead

Job in Timberlake, Person County, North Carolina, 27583, USA
Listing for: Voltage-LL
Full Time position
Listed on 2026-10-07
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Production QC/QA, Quality Engineering
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: Timberlake

Voltage is seeking an experienced Customer Experience & Field Quality Manager to lead customer complaint resolution and field quality investigations. You will coordinate root cause analyses with Engineering and Manufacturing and drive corrective actions to improve product reliability and customer satisfaction.

You will manage CAPA processes, analyze warranty and service data, and lead cross-functional teams across office, manufacturing, and customer sites. Travel up to 25% may be required.

We invite applications for the Senior Customer Experience & Field Quality Lead position located in Timberlake, NC, United States.

We have an opening for a Senior Customer Experience & Field Quality Lead in Timberlake, NC, United States within Management & Operations.

This role, Senior Customer Experience & Field Quality Lead at Voltage-LL, could be your next opportunity.

Are you ready to take on the Senior Customer Experience & Field Quality Lead role at Voltage-LL?

Position Requirements
10+ Years work experience
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