HCVR Food & Beverage Host,Brew Brothers; Part Time; Varied Shift Job Murphy North Carolina USA,Restaurant/Food Service

Position: HCVR Food & Beverage Host, Brew Brothers (Part Time; Varied Shift)
Location: Murphy

Harrah’s Cherokee Valley River Casino & Hotel Position Description Position Overview

Position Title: Food & Beverage Host
Division: Food & Beverage
Department: Employee Cafeteria, Food Market, Gordon Ramsay, Brew Brothers
Grade/FLSA Status: H8 - Non-Exempt
Badge Type/Color: Work Permit - Peach
Reports To: Supervisor, Food Service;
Dual Rate Supervisor, Food Service
Supervises: N/A

Job Summary

As a Food and Beverage Host, you play a crucial role in providing excellent service to our restaurant guests.

Job

Essential Duties and Responsibilities

Greet guests; seat them in the restaurant according to the rotation schedule

Provide guests with menus and inform them of specials

Keep the work area neat and clean

Handle/solve guests’ concerns and delight them with outstanding service

Build relationships with guests

Abide by appearance standards

Exhibit sound decision‑making with an emphasis on motivating the team and maintaining high morale

Be a participative member of the team by volunteering and being involved with projects, committees, and task forces, by providing input and suggestions

Take drink orders, communicate with bartenders, assist in the preparation of drinks, and present drinks to guests

Assist service assistants &/or servers with clearing, cleaning & resetting tables as needed

Handle money according to procedure

Monitor guest consumption of alcohol and intervene as needed according to guidelines

Follow the guidelines of the EBCI liquor laws as defined by the Tribal ABC Board

Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

Minimum Qualifications

A high school diploma or GED is required

Six months of prior food service experience is preferred

RASP certification is required*

Serv Safe certification is required**

* Can be completed within 30 days of the hire date

** Can be completed within 90 days of the hire date

Must demonstrate the following essential knowledge and skills:

Legible handwriting

Willing to learn and be adaptable

Ability to add, subtract, multiply, or divide quickly and accurately

Excellent guest service and communication skills are required

Attention to detail/Observant

Documented teamwork behaviors and attitudes

Neat, professional appearance with excellent personal hygiene

Physical, Mental, Environmental Demands

Must be able to be on feet for an 8‑hour shift

Must be able to attend to multiple priorities simultaneously

Must be able to stoop, bend, reach, kneel, twist, and grasp items

Must be able to respond to visual and aural cues

Must be able to read, write, speak, and understand English

Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary. 5.22.25

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HCVR Food & Beverage Host, Brew Brothers; Part Time; Varied Shift