Entertainment Bartender - Create Memorable Guest Experiences

Summary

Provide friendly, responsive service to create an exceptional experience for all of our guests. Each entertainer’s primary objective is to show our guests such a marvelous time; they will want to return again and again. We are entertainers first and servers second.

• Take food and beverage orders from bar guests, enter orders in our point-of-sale system.

• Prepare drinks for servers at service well in a timely manner.

• Prepare and serve alcoholic and non-alcoholic drinks consistent with the Halftime Hangout Bartender Drink Recipes.

• Build regular bar guests. Learns and uses frequent bar guests names.

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them. Make a connection with your guests.

• Inform guests of specials and menu changes.

• Make recommendations you genuinely feel your guests will enjoy.

• Answer questions about our food, beverages and other restaurant functions and services.

• Perform side work at the start and end of each shift as assigned.

• Maintain clean service areas.

• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

• Adhere to our “Responsible Service of Alcohol” guidelines.

• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

• Record drink orders accurately and immediately after receipt into the register system.

• Wash and sterilize glassware.

• Clear and reset the bar top quickly.

• Present drink menus, make recommendations and answer questions regarding beverages.

• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.

• Report all equipment problems and bar maintenance issues to restaurant manager.

• Assist the restocking and replenishment of bar inventory and supplies.

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

• Ensure proper portion control by adhering to the established free pouring technique.

• Be 21 years of age.

• Be able to communicate and understand the predominant language(s) of our guests.

• Have working knowledge of beer, wine, liquor and common drink recipes.

• Must have a basic knowledge of bar and service procedures and functions.

• Possess basic math skills and the ability to handle money and operate a point-of-sale system.

• Be able to work in a standing position for long periods of time (from 4 to 10 hours).

• Be able to walk and be “on your feet” for long periods of time (from 4 to 10 hours).

• Be able to reach, bend, stoop and frequently lift up to 40 pounds.

• Entertain your guests with stories, games, questions and conversation. Remember, we are in the entertainment business.

• Must adhere to the established appearance guidelines.