Customer Service Rep Retail - Part Time

Customer Service Rep Retail 345 - Part Time

145 Upward Rd, East Flat Rock, NC 28726, USA

Posted Friday, June 12, 2026 at 4:00 AM

The role of a CStore CSR at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions while creating a welcoming environment in support of our Company Policies, Core Values and Operations Priorities.

Job duties and responsibilities include ensuring store safety procedures are followed, meeting or exceeding food safety and sanitation standards, and ensuring food quality, consistency, and selection meet company expectations.

• Report for scheduled shifts on time and in proper uniform with a clean, professional appearance. Adhere to the Company Personal Appearance Policy.
• Be cross‑trained and proficient in all retail and food service responsibilities associated with the CSR role.
• Maintain a safe work environment and report any accidents or hazards to your Store Safety Coordinator or GM.
• Provide fast, friendly, and accurate service to all customers, ensuring each leaves feeling appreciated.
• Keep the work area organized and the sales floor, restrooms, and exterior of the store clean and well‑maintained.
• Protect company assets, including cash and inventory, by following all cash handling policies and procedures.
• Adhere to all policies regarding age‑restricted sales and verify identification when necessary.
• Ensure compliance with merchandising, pricing, food service, and administrative requirements.
• Set a positive tone within the store and demonstrate knowledge of all essential store functions.
• Follow communication guidelines as outlined in the Store Operations Communication Guideline.
• Assist customers and expedite the line at the self‑checkout area where applicable.

• Anniversary Bonus ($50 every 6 months)
• Paid time off after 6 months
• 401(k) Retirement Plan with Company Match/Profit Sharing
• $0.25 weekly fuel discount (per gallon)
• Holiday Savings Club
• Bi‑Annual Reviews
• Health Insurance
• Short Term Disability
• Tuition Assistance

• Customer Focus – Our customers come first, and they are our partners in creating value. We are dedicated to satisfying the needs of our customers in a friendly, timely and safe manner.
• Teamwork – We work together to meet our goals and, in the process, create a work environment that is fast, friendly, and fun. We are supportive of each team member and treat one another with respect, valuing each other’s talents and contributions.
• Committed to Quality – We are committed to the highest level of quality and shared responsibility in everything we do.
• Accountability – We accept our individual and team commitments, and we do our best to meet them.
• Passionate – We show pride, enthusiasm and determination in everything that we do.
• Community Centric – We are committed to giving back to the communities we serve.

Must be available to work a variety of shifts including nights, weekends and holidays, and may be expected to participate in company‑sponsored training. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Effectively present information to customers, associates, and management; read, analyze and interpret financial reports and legal documents; respond to inquiries or complaints; speak, read and write in English.

Apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

Solve practical problems and deal with a variety of situations where limited standardization exists; interpret instructions in written, oral, diagram, or schedule form.

Stand, walk, use hands and fingers, handle or feel objects, use tools or controls; reach with hands and arms; talk and hear; sit, climb, balance, stoop, kneel, crouch, or crawl; lift up to 10 lbs regularly, up to 25 lbs occasionally, and up to 50 lbs occasionally; handle hot cooking equipment, slippery surfaces, and cleaning products. Specific vision abilities…