General Manager

Position Details

Location:

Faison, NC. Position Type:
Full Time.

We are looking for a dedicated and experienced General Manager to oversee the overall operations of our Minuteman Convenience store. As a salaried Manager, you will drive sales, ensure excellent customer service, manage the store team, and achieve business targets. This role will manage a high‑volume location with annual inside sales exceeding $900,000, create a positive and productive work environment, maintain the store’s visual appeal, and uphold company standards.

The ideal candidate should possess strong leadership skills, a customer‑focused mindset, and a passion for delivering exceptional retail experiences.

• Family first atmosphere
• Benefits to fit your needs
• Competitive Total Compensation Plans
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Monthly teambuilding exercises
• Everyday Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

• Develop and execute strategies to drive sales growth, achieve revenue targets, and maximize profitability.
• Foster a customer‑centric environment by training and motivating the store team to deliver exceptional service and build lasting customer relationships.
• Recruit, hire, train, and develop a high‑performing store team, including sales associates, cashiers, and other support staff.
• Provide ongoing coaching, feedback, and performance evaluations to enhance employee performance and foster professional growth.
• Oversee inventory management, including ordering, receiving, and ensuring accurate stock levels to meet customer demands.
• Implement visual merchandising strategies to optimize product placement, maintain appealing displays, and enhance the overall shopping experience.
• Analyze sales data, monitor key performance indicators, and take proactive measures to address sales trends, identify opportunities, and minimize risks.
• Control operational costs, including labor expenses, supplies, and other operational expenditures, to meet budgetary goals.
• Ensure compliance with company policies, procedures, and safety regulations to create a safe and secure environment for both employees and customers.
• Maintain store cleanliness, organization, and adherence to visual standards.
• Cultivate positive relationships with customers, addressing their concerns, resolving issues, and seeking opportunities for improvement.
• Stay updated on industry trends, competitive landscape, and consumer preferences to implement effective strategies and drive innovation.
• Prepare and analyze financial reports, such as sales figures, expenses, and profit margins, to inform decision‑making and drive performance improvements.
• Collaborate with other departments, such as marketing and purchasing, to align strategies, implement promotions, and support overall business objectives.

• Must have a people‑first mentality; “Fast Friendly Service with a Smile”.
• Bachelor’s degree in Business Administration, Retail Management, or a related field (or equivalent experience).
• Proven experience as a Store Manager, Retail Manager, or similar leadership role in the retail industry.
• Strong leadership skills with the ability to inspire, motivate, and develop a diverse team.
• Excellent interpersonal and communication skills to engage with customers, employees, and stakeholders.
• Demonstrated ability to drive sales growth and achieve business targets.
• Sound business acumen with a solid understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in using computer systems, point‑of‑sale (POS) software, and other retail‑related tools.
• Knowledge of labor laws, regulations, and…