Store Counter Trainee

Join to apply for the Store Counter Trainee role at NAPA Auto Parts.

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers' automotive needs. You don’t need to be able to tear down engines—though that’s a bonus—but a background and knowledge of automotive parts are essential.

This role is a great opportunity whether you want to build a career as a Parts Specialist, work full or part-time, or just get your foot in the door to explore other careers with us.

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone.
• Using your parts knowledge to assist team members in answering customer questions.
• Delivering outstanding customer care and interactions.
• Bringing customer focus and energy to our fast-paced stores.
• Welcoming retail customers and engaging with them to ensure a positive experience.
• Using technology such as computers, cash registers, telephones, and paper catalogs.

• Enjoy helping customers with auto parts and service questions.
• Have gained experience in the automotive industry or through tinkering and repairing cars and trucks.
• Are willing to learn all things automotive if you lack background.
• Want to grow your career within a team that offers opportunities for advancement.

• Valid Driver’s License.
• Experience in a parts store or automotive industry, or willingness to learn.
• High School Diploma or GED; technical or trade school courses are a plus.
• Excellent verbal and written communication skills.
• Love fast-paced retail environments.
• Strong listening skills and empathy for customers.

• Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail, or auto body/collision.
• Knowledge of cataloging and inventory management systems.
• Customer-centric attitude.
• ASE Certifications.

• Great team and brand.
• Competitive pay.
• Excellent health benefits and 401K.
• Stable company with a family-like culture.
• Opportunities for promotion and career development.
• Comprehensive training and ongoing support.

If this isn’t the right fit, join our Talent Community on  or create an account to receive email alerts for future opportunities.

GPC is committed to equal employment opportunity regardless of sex, race, creed, color, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, veteran status, or other protected characteristics.