Director Ticket Sales and Service (Campbell University

DIRECTOR, TICKET SALES AND SERVICE (cAMPBELL UNIVERSITY)

Buies Creek, North Carolina

On-Site

Playfly Sports is looking for a Director, Ticket Sales to join our team at Campbell University in Buies Creek, North Carolina .

This individual will be responsible for growing the organization’s ticket sales revenue. This role will focus on hiring, training, and developing the ticket sales staff while maximizing revenue streams and actively working to create new and unique revenue opportunities.

• Prepare and manage an annual ticket sales business plan
• Oversee new sales for the property, including season, partial plans and group ticket sales
• Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensure sales pacing goals are met
• Lead regular staff meetings and facilitate discussion and sharing of ideas related to growing ticket sales revenue
• Attend sales meetings with account executives
• Develop and maintain a personal client base of ticket sales prospects and customers
• Continuously identify, recruit, hire and train current and new members of our sales team to build a dynamic sales environment that will accomplish the sales goals of the organization
• Work closely with marketing to drive sales and revenue
• Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement when necessary
• Actively remain aware of best practices within our league and industry and provide ideas and insights to improve our ticket sales portfolio
• Other job-related duties as assigned

• Bachelor’s Degree in Sports Administration, Business, or related fields
• 4+ years of sales experience, preferably in sports/entertainment industry and/or ticket sales
• 2+ years of management experience; sports ticket sales environment preferred
• Proven track record in sales training and ability to train and develop staff
• Experience with software programs including , GiveX, Fevo, and other ticket-related software and hardware
• Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet strict deadlines with effective results
• Effective communication skills, with the ability to deal with patrons regularly
• Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, and Power Point
• Attention to detail including excellent time management and organizational skills
• Must be able to address and solve problems quickly and effectively
• Strong customer service and communication skills

• Ability to work flexible hours including nights, holidays, and weekends

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms.

Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

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