Inside Sales Representative

A-1 Termite and Pest Control, Inc. is seeking an Inside Sales Representative to handle inbound and outbound customer calls, provide service quotes, and schedule pest, termite, and rodent control appointments. You will educate customers on treatment options, create proposals, and follow up to close sales while maintaining accurate records in our CRM. Working closely with technicians, you'll coordinate service routes and ensure exceptional customer care.

This family-owned company offers hands-on training, opportunities to earn industry certifications, and a stable, supportive environment with long-term growth potential.

Responsibilities

• Handle inbound and outbound customer sales calls
• Provide accurate quotes for pest, termite, and rodent control services
• Educate customers on treatment options and service plans
• Schedule and confirm residential and commercial service appointments
• Follow up on leads and proposals to close sales
• Maintain detailed customer and sales information in CRM software
• Coordinate with technicians to align service routes and availability
• Deliver high levels of customer service and resolve basic concerns
• Meet or exceed individual sales and booking targets
• Support team sales initiatives and promotions

Required Skills

• Inside sales
• Call handling
• Customer service
• CRM software usage
• Appointment scheduling
• Quote and proposal creation
• Basic pest control service knowledge
• Lead follow-up and closing
• Data entry and recordkeeping
• Time management