Business Development Representative

Modern Toyota of Boone has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist to work in our BDC department.

This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available.

• Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Assist customers with products and services sold at the dealership in order to present features and benefits to customers
• Follow through on customer leads and build relationships with clients to close sales
• Grow internet sales business and expand current customer base.

• Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD
• 401-k eligibility after one year
• Flexible Schedule
• Paid time off
• Paid Holidays
• Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.

and Monthly Bonus Opportunities

• - No Automotive Experience Necessary
• - Must have a flexible schedule and be able to work some Saturdays within a 5-day work week
• - Must be self-motivated and performance driven
• - Must be able to attend training
• -Excellent customer service and negotiation skills
• - Strong written and verbal communication skills
• - Highly organized with the ability to learn quickly
• - Strong computer and typing skills
• - Positive, can-do attitude
• - Professional and personable demeanor
• - Proven experience in sales
• - High School Diploma or GED required.
• - Auto sales preferred but not required

• This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention.
• Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models.
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
• Obtain customer information and keep accurate database.
• Maintain a dealership standard for response time.
• Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet service business and expand current customer base.

Handle minor customer complaints and misunderstandings.

Must be available to work weekends, nights and holidays.