InstallationTechnician

Founded in 1988, North Carolina Sound (NCS) has built a strong reputation as a trusted systems integrator across the Carolinas. With offices in Pikeville and Wilmington, NCS supports customers across 60+ counties, delivering high-quality solutions in industries including education, healthcare, government, and commercial business. We specialize in access control, security systems, audio/video, structured cabling, and communication solutions, backed by experienced project teams, detailed documentation, and long-term warranties.

Known for doing the job right the first time, we are committed to quality, reliability, and long‑lasting customer partnerships.

We are hiring for a hands‑on entry‑level Installation Technician to join our Field Operations team. This role is critical to delivering high‑quality installations at customer sites while working alongside experienced Lead Technicians. If you enjoy working in the field, solving technical challenges, and being part of a team that delivers exceptional results, this is your opportunity to grow.

• Installing and configuring company systems and components at customer sites
• Supporting system performance and ensuring proper functionality
• Working closely with Lead Technicians to execute project plans
• Following installation standards to maintain quality and consistency
• Troubleshooting issues and assisting with technical problem resolution
• Maintaining accurate installation documentation and reports
• Ensuring compliance with safety protocols on every job site
• Managing tools, materials, and equipment at project locations

• Deliver installations on time and meet project deadlines
• Maintain high‑quality standards with minimal rework
• Collaborate effectively with team members in the field
• Continuously build technical skills through training and hands‑on experience

• High school diploma or equivalent; technical training is a plus
• Experience in installation, field service, or a related trade preferred
• Strong technical aptitude with tools and installation equipment
• Problem‑solving skills and attention to detail
• Ability to communicate clearly and work as part of a team
• Valid driver’s license and reliable transportation

• Competitive pay ranging from $17/hr - $21/hr (based on experience)
• Hands‑on experience working on real‑world installation projects
• Exposure to advanced systems and technologies
• Ongoing training and development opportunities, including certifications
• A collaborative, team‑first environment

At NCS, Installers have a clear path to grow into Lead Technician and advanced field roles through continuous learning and performance.

• Health insurance coverage (Employer pays for 50% of employee base plan)
• Retirement savings plan (401k, eligible after 90 days, employer contributes 3%)
• 80 hours of Paid time off plus 8 paid holidays
• Professional development opportunities
• Company Provided Phone
• Company Provided Life Insurance Policy ($15k)