HVAC Service Technician

Job Summary

This position is responsible for diagnosing, servicing, maintaining, and repairing commercial and industrial HVAC systems while delivering high-quality customer service. Successful candidates will work independently in the field, manage assigned calls efficiently, and contribute positively to team performance and company growth.

• Diagnose and repair commercial and industrial HVAC equipment, including:
  • Rooftop units (RTUs)
  • Split and packaged systems
  • Chillers (air-cooled and/or water-cooled)
  • Boilers and hydronic systems
  • Make-up air units
  • VAV systems and related terminal devices
• Perform advanced electrical troubleshooting on motors, contractors, relays, VFDs, and control circuits
• Identify equipment deficiencies and recommend repair or replacement options to customers

• Perform scheduled preventative maintenance (PM) per company standards
• Inspect and service filters, belts, bearings, coils, refrigerant circuits, electrical components, and safeties
• Identify energy efficiency improvements and operational upgrades

• Communicate professionally with customers regarding findings, recommendations, and repair options
• Build long-term customer relationships through reliability and technical expertise
• Accurately complete service tickets, inspection forms, and digital documentation
• Work closely with dispatch, service management, and parts departments

• Follow all company and OSHA safety requirements
• Utilize proper PPE and follow lockout/tagout procedures
• Maintain a clean, organized service vehicle and jobsite

• Participate in scheduled on-call rotation (after-hours and emergency service)
• Manage workload efficiently to meet customer and company expectations
• Travel to customer sites throughout the service area

• High school diploma or GED (technical school or apprenticeship preferred)
• 3–7+ years commercial or industrial HVAC service experience
• Strong refrigeration, airflow, electrical, and mechanical troubleshooting skills
• Ability to work independently with minimal supervision
• Valid driver’s license and acceptable driving record
• EPA Section 608 Universal Certification
• Ability to lift and carry up to 50lbs
• Ability to climb ladders and work on rooftops
• Ability to work indoors/outdoors in variable weather conditions
• Troubleshoot and adjust HVAC control systems
• Read and interpret: wiring diagrams, schematics, and equipment sequences of operation
• Calibrate sensors, thermostats, and safety devices

• Experience with chillers, boilers, or large tonnage systems
• BAS / DDC controls experience
• Manufacturer training and certifications
  • Boiler and/or Chiller highlighted
• Experience mentoring junior technicians
• OSHA 10 or OSHA 30 certification