Social Worker III IA&T - Child Welfare CPS & On-Call

Are you passionate about making a meaningful impact in the lives of children and families? Are you dedicated and compassionate? In this vital role, you will be the first point of contact for Child Protective Services (CPS) reports during after-hours, working closely with a supportive team to ensure child safety and well‑being. This position offers a unique weekday schedule—Monday through Friday, starting at 4:00 PM—and requires flexibility to work evenings, overnights, and holidays as scheduled.

We recognize the challenging nature of this work and proudly offer excellent benefits
, a strong focus on mental health and wellness
, and a
team‑oriented environment where your voice is heard and your well‑being is a priority. If you’re looking for a career where teamwork, support, and purpose come together, we encourage you to apply.

This position is the primary on‑call Social Worker for the Family Services division. The normal workday is Monday through Friday, beginning at 4:00 PM, and requires the ability to work evenings, overnight, and holidays as scheduled. This position takes CPS reports of suspected abuse, neglect, and/or dependency and screens them with the supervisor on‑call and initiates the assessment/investigation as needed. It is a member of a team within the Child Welfare Unit handling APS and CPS intake services, courtesies from other counties and states, and prevention services.

It covers a variety of assignments including but not limited to assisting with timely initiation of CPS reports, conducting home visits, handling overflow from the CPS Assessment & Courtesy team, and providing assistance to the child welfare unit overall. It works in partnership with community agencies to assist families in addressing identified safety issues.

Two professional references with at least one from a current or previous supervisor is required.

• Utilizes interviewing skills to capture all required information for CPS reports per NC DHHS policy (may also take APS reports);
• Utilizes policy and procedure and screening tools to make screening recommendations to the secondary screener;
• Receives and processes requests for assistance from other counties and states;
• Develops Plans of Safe Care per policy when reported by hospital personnel;
• Keeps track of case activities utilizing Excel spreadsheets and other reporting requirements;
• Initiates CPS assessments and investigations within assigned time frames and per NC DHHS policy;
• Enters all required initiation documentation into CWIS within the required time frames in order to transition to the assigned CPS Assessment Social Worker at the beginning of the next workday or to the originating county, as requested;
• Conducts home visits to monitor the safety of children in their homes and conducts assessments that accurately reflect the strengths and needs of the family system;
• Assess the safety of children and risk of continued harm;
• Makes decisions in consultation with supervisor regarding the need to remove children from their home due to immediate safety concerns, makes and carries out the plan to safely remove the child(ren);
• Provides assistance to other social workers within the division (after-hours visits, appointments, contacts, etc.);
• Works in conjunction with supervisor and agency child welfare attorney to gather needed information to file petitions of abuse, neglect, and/or dependency and to prepare for court proceedings;
• Prepares court reports, participates in associated court proceedings, and testifies in court as needed;
• Thorough and timely documentation of assessment tools and case activities in the record per local and state policy and required time frames;
• Participates in the on‑call rotation for Children’s Services;
• Participates in shelter operations or other weather‑related incidents as needed;
• Performs other duties as assigned.

• Master’s degree from an accredited school of social work and one year of social work experience; or a Bachelor’s degree from an accredited school of social work and two years of social work or counseling experience (one year of work experience can be credited for completion of the social work…