Correctional Case Manager

Responsibilities

• Effectively communicate verbally and in writing with staff, offenders, and the public.
• Defend oneself against attack by violent persons.
• Work under stressful conditions caused by contact with incarcerated offenders who may be physically violent or verbally abusive.
• Conduct continuous visual and audio surveillance of assigned work area.
• Operate office machines and prepare written reports and forms that accurately reflect information reviewed from various sources.
• Demonstrate and instruct offenders in the proper, safe use of tools, equipment, and supplies.
• Review, analyze, and evaluate various documents and behavioral data gathered from interviews, documentation, and personal observation.
• Perform crisis intervention and routine counseling, including suicide prevention.
• Account for supplies and equipment.
• Implement and manage correctional programs.
• Maintain thorough knowledge of prison policies and procedures.
• Apply supportive counseling and interviewing techniques.
• Gather and evaluate information concerning an individual's past experience, training, attitude, social environment, and mental capabilities.
• Maintain knowledge of community services available to individuals.
• Develop, implement, coordinate, and supervise programs within the framework of prison policies and procedures.
• Communicate effectively, both orally and in writing.

• Associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an accredited institution; or high school or GED diploma with two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
• Eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
• Must meet Criminal Justice Standards requirements (12 NCAC 09G .0302).
• Must pass a criminal background check, produce a negative drug screening result, and successfully complete medical and psychological evaluations.
• Must possess a valid driver’s license.
• Must report or stay over during adverse weather events (mandatory).
• Preferred:
  Knowledge of supportive counseling techniques.

Salary Range: $37,377 - $65,408

• Health insurance options.
• Retirement plans.
• NCFlex supplemental benefits.
• Paid vacation, sick, and community service leave.
• Paid parental leave.

The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.