Maintenance Caseworker III - Medicaid Program Specialist; Family & Children and Adult

About Brunswick County
Brunswick County is a vibrant coastal community located in southeastern North Carolina with approximately 47 miles of beaches and a quaint countryside. It is one of the fastest‑growing counties in North Carolina and offers a laidback atmosphere and close‑knitted community.

The Income Maintenance Caseworker III (IMC III) – Medicaid Program Specialist (Family & Children and Adult) is a vital member of the Medicaid team. The position ensures the agency consistently meets quality and timeliness standards across both program areas. Key duties include completing second‑party case reviews, managing reports, performing limited caseworker functions, identifying error trends, assisting with staff training, troubleshooting issues, referring cases to the help desk, maintaining the help desk log, and compiling and entering data into NC FAST.

The role also provides support for vacant caseloads as needed. Candidates must be available for after‑hours work and emergencies.

• Graduation from an accredited associate degree program in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial, or a closely related curriculum; or
• Graduation from high school and at least two years of paraprofessional, clerical, or other public‑contact experience that included negotiating, interviewing, explaining information, gathering and compiling data, analyzing data, and/or performing mathematical programs; or
• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

One (1) year experience as an Income Maintenance Caseworker II is required.

Must be physically able to operate a variety of office equipment and to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Brunswick County provides equal opportunity employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Brunswick County is required by law to verify the identity and employment eligibility of all persons hired and participates in E‑Verify. All positions require a valid driver's license and current taxes.

Offers of employment are contingent upon successful completion of a pre‑employment background check and drug screening. For positions requiring work with children, selected candidates will be required to submit fingerprints for a criminal history record check in accordance with G.S. 153A‑94.2(b).

• Vacation Leave
• Sick Leave
• Petty Leave
• Paid Holidays
• Longevity Pay
• Health Insurance
• 401(k) Plan
• 457 Deferred Compensation Plan
• Term Life Coverage
• Long‑Term Disability
• Short‑Term Disability
• Flexible Spending Accounts
• Vision Insurance
• Universal Life Insurance
• Critical Illness
• Tuition Assistance