CAP Social Worker- Adult Services

CAP/DA Case Manager

This position's compensation is based on qualifications and level of experience. Social Worker Trainee $36,178 Social Worker I $39,885 Social Worker II $48,476.

The CAP/DA Case Manager is responsible for administering and coordinating services under the Community Alternatives Program for Disabled Adults (CAP/DA). This program enables eligible adults (age 18 and older) who qualify for nursing facility level of care to remain safely in their private residences. The position focuses on person-centered case management, service coordination, and ongoing monitoring to ensure participants receive cost-effective, high-quality care that supports independence and well-being.

• Receive, review, and process referrals and service requests for individuals seeking participation in the CAP/DA Waiver program
• Conduct comprehensive assessments to determine eligibility and level of care needs
• Collaborate with medical providers to obtain required documentation supporting eligibility

• Develop, implement, and maintain individualized Plans of Care (POC) in accordance with NC Medicaid guidelines
• Ensure all waiver and non-waiver services are accurately documented at initial enrollment, annually, and during revisions
• Coordinate services with providers, caregivers, and community resources
• Support consumer-directed care options and educate participants on service delivery models

• Conduct regular and routine monitoring of beneficiaries to ensure health, safety, and well-being
• Perform annual reassessments to determine continued eligibility and service needs
• Identify and address risks through appropriate interventions and risk mitigation strategies
• Complete required quality assurance reporting and maintain accurate case records

• Educate the elderly and disabled adult community, families, and caregivers about the CAP/DA Waiver program
• Promote awareness of available services and supports
• Assist individuals and families in navigating long-term care options

• Develop and maintain case management procedures in compliance with NC Medicaid standards and local policies
• Share procedures and updates with providers and community partners
• Maintain an Advisory Committee to support program development, resource expansion, and service improvement
• Ensure compliance with all federal, state, and local regulations governing CAP/DA services

• Knowledge of Medicaid programs, particularly CAP/DA Waiver services
• Strong case management and care coordination skills
• Ability to assess client needs and develop appropriate service plans
• Effective communication and interpersonal skills when working with clients, families, and providers
• Ability to maintain accurate documentation and meet regulatory requirements
• Strong organizational and time management skills
• Ability to handle sensitive and confidential information

• Bachelor's degree in Social Work, Human Services, Nursing, or a related field (Master's preferred)
• Experience in case management, adult services, or healthcare coordination preferred
• Knowledge of aging, disability services, and long-term care systems
• Valid North Carolina driver's license

• Primarily office-based with frequent travel for home visits and community outreach
• May require occasional after-hours response to address participant needs or emergencies

• Must maintain compliance with NC Medicaid CAP/DA program requirements
• Must complete all required training and certifications

How to Apply

PRE-EMPLOYMENT DRUG SCREENING AND BACKGROUND CHECK IS REQUIRED

APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.

McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.

McDowell County participates in E-Verify.

Applications are available:

• on our website:

www.mcdowellhrportal.org - under "Job Opportunities"

• McDowell County Administration Building:

25 W Fort Street Marion, NC 28752

Applications can be submitted:

• Online owellhrportal.org
• in person at the County Administration building:

25 W Fort Street Marion, NC 28752

• or by Mail to:

McDowell County Human Resources

60 East Court Street Marion, NC 28752

• or by email to: