Correctional Case Manager; Pender CI
Listed on 2026-07-29
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Social Work
Human Services/ Social Work, Mental Health, Government Administration
Location: Burgaw
Correctional Case Manager (S)
Reporting to a Correctional Programs Supervisor, this position is responsible for conducting initial assessments of offender needs and developing case plans, monitor for compliance and results, and revise as appropriate to meet offender needs and achieve system objectives. Job responsibilities include; but are not limited to, the following:
- Assessing offender behavior and developing counseling strategies to achieve desired offender progress.
- Answering offender questions, giving information about classification and sentencing status, corresponding with offender families, and providing supportive counseling.
- Organizing and directing the activities of various rehabilitation programs provided for offender.
- Conducting work release and home leave investigations, coordinating community resources, planning and coordinating transition (re-entry) prior to parole or release into the community.
- Making recommendations to the offender classification committees on an offender's program involvement or custody level change.
- Working with offenders whose problems, needs, and comprehension levels vary greatly.
- Serving in a custody role during certain activities.
- Working some evening hours, weekends, and holidays.
Salary Range: $37,377 - $65,408
This job posting will close at 11:59 pm, the night before the end date listed above. This is a RE-POST of position . Previous applicants are still under consideration and do not need to re-apply.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Knowledge of supportive counseling techniques
Necessary Special
Qualifications:
MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
To be considered for a Correctional Case Manager position, ALL applicants must:
- Meet Criminal Justice Standards requirements
- Pass a criminal background check
- Produce a negative drug screening result
- Successfully complete medical and psychological evaluations
- Possess a valid driver's license
Required Adverse Weather Reporting:
This position is designated as "Mandatory" and must report or stay over during adverse weather events.
This is a full-time position (working 40 hours per week) with State Benefits.
The State of North Carolina offers a comprehensive benefits package including:
- Health Insurance options
- Retirement Plans
- NCFlex Supplemental Benefits
- Paid Vacation, Sick, and Community Service Leave
- Paid Parental Leave
Visit the State Benefits website for additional information.
Note to Current State Employees:
The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About the Division of Institutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
About Pender Correctional Institution:
Pender Correctional Institution is located in Burgaw, North Carolina and houses up to 768 male offenders in a medium custody facility.
Supplemental Application Information:
The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
- Complete education history (including high school)
- Full work experience details
- Certificates and licenses, if applicable
- Education must be from appropriately accredited institutions.
- Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
- Applicants may be subject to a criminal background check and drug screen.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Education Equivalency Verification:
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for…
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