Income Maintenance Caseworker III (Adult Medicaid & Long-Term Care Eligibility

• Employee Type FT Non-Exempt

Carteret County Government’s Department of Social Services is seeking an Income Maintenance Caseworker III ( Adult Medicaid & Long-Term Care Eligibility ).Do you have IMC experience?

Are you a detail-oriented individual who enjoys working with compliance and meeting the needs of County citizens?

Then, the Income Maintenance Caseworker III ( Adult Medicaid & Long-Term Care Eligibility ) position may be the role for you!

Preference will be given to internal candidates.

Office location is in Beaufort, NC.

Hiring range $51,604.59 - $56,765.05

Posting expires 8/16/2026

• Full-time with benefits including paid medical, dental, vision and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.

REQUIRED - Must complete pre-employment screenings including criminal background check, fingerprint background, drug test, motor vehicle report, and education screening. Offers of employment are conditional on acceptable results.

Performs difficult advanced human support work involving determining the eligibility of applicants/recipients to receive assistance under social service income maintenance programs, collaborating with community service providers to meet the needs of clients, preparing and maintaining files and records, and preparing reports.

An employee in this class serves in a service maintenance role within an assigned eligibility program of the Department of Social Services. Work may include performing as a lead worker over a group of Income Maintenance Caseworker II’s, spending 75 percent of their time completing duties similar to an Income Maintenance Caseworker II and 25 percent of their time performing lead worker duties.

Work may also include serving as a trainer for new employees within the assigned eligibility program. The employee is responsible for developing and implementing training material for the assigned program and tracking the progress of the new employee. The employee performs a wide range of tasks in the eligibility determination/re-determination process requiring an in-depth knowledge of all income maintenance programs and processes.

The employee may also be responsible for performing complex tasks and functions within the Medicaid long-term care program. An employee in this capacity assumes responsibility for the resolution of complex problems in which actions can have a considerable effect on clients, medical institutions and the agency. Work is performed under the limited supervision of the Income Maintenance Supervisor II and is evaluated by a review of records, reports, discussions, client feedback, and by observation.

• Receives and processes applications for public assistance in accordance with established rules, regulations, and procedures; explains program requirements, policies, and procedures to applicants; assists clients with completing program application forms.
• Interviews applicants for assistance to determine their eligibility with particular expertise in long term care programs; researches and verifies information provided by applicants.
• Makes referrals to other community services or agency services.
• Prepares reports and other types of correspondence; maintains case logs; prepares and maintains files and records; enters a variety of data into a variety of computer systems. Requires access to NC FAST software system.
• Performs Eligibility and Enrollment activities inside the eligibility and enrollment system.
• Provides technical expertise to medical personnel and social work staff on issues impacting client eligibility.
• Determines and implements the most economical means to access the appropriate services needed.
• Responds to identified changes in client cases.
• Arranges transportation services and on-going case management services.
• Monitors programs and notifies supervisor of any issues.
• Assists with training new workers; develops and implements training material; tracks progress of new worker.
• May…