Social Worker I A&T After Hours

Social Worker I

Franklin County is seeking a dedicated and compassionate Social Worker I to join our After-Hours team—professionals who are driven by purpose and committed to protecting and strengthening families when they need us most. In this critical role, you will provide timely, responsive support during non-traditional hours, ensuring the safety and well-being of children and adults across our community.

Compensation:

Estimated Hiring Salary Range: $59,376-$65,314 To Be Determined Based on Experience and Qualifications

Benefits:

Franklin County offers a competitive benefits package designed to encourage and support your health, well-being and productivity. Benefit options include medical and dental insurance; elective supplemental insurance options such as short-term disability, vision, and voluntary term life; local government retirement; 401(k) with a 4% employer contribution (no employee match required); generous paid leave that includes 13 county-observed paid holidays per year;

an employee wellness program inclusive of a county sponsored gym and an employee assistance program.

The primary purpose of this position is to serve the Child Protective Services team as a full-time social worker after hours/on-call social worker. This position is directly supervised by a Child Protective Services Supervisor but must have the ability to relate and communicate with other supervisors in Child Welfare, as well as Adult Protective Service matters, for crisis intervention matters and on-call consultation.

This position will be responsible for the intake process after hours which is comprised of receiving information alleging that an adult or child may be abused (physical, sexual, and/or emotional), neglected, exploited and/or dependent. The after-hours/on call worker will make diligent, thorough and systematic exploration and analysis of the information provided and discuss such information immediately with the on-call supervisor in determining if a protective services report will be accepted by the department.

When necessary, the after-hours worker will discuss other appropriate agencies and community resources with the reporter and direct them towards those entities. The after-hours worker will be responsible for completion of the intake referral and submitting the referral to the on-call supervisor no later than 8:00 am the following day.

In addition, the after-hours worker will be responsible for initiating reports that are accepted as an immediate response or need to be initiated during the time of which they are on call and developing appropriate safety plans to ensure the safety of the child(ren) or adult. The after-hours social worker may also be responsible for the initiation of reports that could not be completed during the day, making follow-up visits, and completing requests from other Counties during the time frame in which they are working.

Child Protective Services Intake, Assessment/investigation, Crisis Intervention, Requests for Assistance - 80% Intake:
The worker will receive referrals of suspicion of child/adult abuse, neglect, dependency, or exploitation and discuss with the on-call supervisor to determine the need for a protective services assessment or other intervention, if the report meets the NC legal definition for abuse, neglect, dependency or exploitation. Worker could also receive general calls for assistance that would require them to consult with the on-call supervisor and determine the best course of action.

Investigation/Assessment:
The worker will use the Multiple Response system and will conduct a family or investigative assessment to determine if the family needs protective services to ensure the safety of the child(ren). The process involves reviewing agency records to be informed of family history, interviewing parents, children, and collaterals to complete safety assessments to ensure the safety of the children. The worker will follow standards outlined in Volume I.

Chapter VIII of the Children's Services Manual. The worker will maintain accurate documentation according to county, state and federal policies and have the documentation available by 8:00 am the following morning for review by the supervisor. The on-call worker may have to initiate cases for IA&T workers who have made diligent efforts to contact a client and were unsuccessful, given the approval of the supervisors.

Crisis Intervention:
Decisions are often made under stressful and sometimes high-risk conditions. This requires a highly skilled worker who has a thorough knowledge of CPS policy, state and federal laws and agency expectations. Court action is necessary when a child is found to be at imminent risk of harm. The social worker will attempt to convene a Child and Family Team meeting to address the immediate safety concerns and help the family consider alternative care options for the children.

Depending on the emergent nature of the case, the worker will either work with legal staff to file a juvenile…