Social Worker I A&T After Hours

General Statement of Duties

Franklin County is seeking a dedicated and compassionate Social Worker I to join our After-Hours team—professionals who are driven by purpose and committed to protecting and strengthening families when they need us most. In this critical role, you will provide timely, responsive support during non-traditional hours, ensuring the safety and well‑being of children and adults across our community.

Estimated Hiring Salary Range: $59,376-$65,314

• To Be Determined Based on Experience and Qualifications**

Franklin County offers a competitive benefits package designed to encourage and support your health, well‑being and productivity. Benefit options include medical and dental insurance; elective supplemental insurance options such as short‑term disability, vision, and voluntary term life; local government retirement; 401(k) with a 4% employer contribution (no employee match required); generous paid leave that includes 13 county‑observed paid holidays per year;

an employee wellness program inclusive of a county sponsored gym and an employee assistance program.

Intake:
The worker will receive referrals of suspicion of child/adult abuse, neglect, dependency, or exploitation and discuss with the on‑call supervisor to determine the need for a protective services assessment or other intervention, if the report meets the NC legal definition for abuse, neglect, dependency or exploitation. Worker could also receive general calls for assistance that would require them to consult with the on‑call supervisor and determine the best course of action.

Investigation/Assessment:
The worker will use the Multiple Response system and will conduct a family or investigative assessment to determine if the family needs protective services to ensure the safety of the child(ren). The process involves reviewing agency records to be informed of family history, interviewing parents, children, and collaterals to complete safety assessments to ensure the safety of the children from present or future risk of harm.

The work involves visits to the homes of families, schools, medical and mental facilities, Correctional facilities, and other agencies.

The worker will involve law enforcement when investigating cases of physical and sexual abuse, or at other times when deemed necessary. When safety concerns are discovered, safety plans will be developed with the family to ensure the safety of the children. The worker will refer parents to community service agencies to address identified needs. The worker will follow standards outlined in Volume I.

Chapter VIII of the Children's Services Manual. The worker will maintain accurate documentation according to county, state and federal policies and have the documentation available by 8:00 am the following morning for review by the supervisor. The on‑call worker may have to initiate cases for IA&T workers who have made diligent efforts to contact a client and were unsuccessful, given the approval of the supervisors.

Crisis Intervention:
Decisions are often made under stressful and sometimes high‑risk conditions. This requires a highly skilled worker who has a thorough knowledge of CPS policy, state and federal laws and agency expectations. Court action is necessary when a child is found to be at imminent risk of harm. The social worker will attempt to convene a Child and Family Team meeting to address the immediate safety concerns and help the family consider alternative care options for the children.

Depending on the emergent nature of the case, the worker will either work with legal staff to file a juvenile petition or assume non‑secure custody. Placement options will be explored with a focus on the least restrictive environment. The worker will prepare the family and children for the legal process and separation if necessary. The on‑call worker will also be responsible for testifying in Court as needed regarding information learned during their initiation and involvement with the case.

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