Correctional Case Manager - Marion Correctional Institution

COO - OPS - Institutions Operations

Correctional Case Manager (S)

This is a position at Marion Correctional Institution located in Marion, North Carolina (McDowell County). Marion Correctional Institution is a close-custody prison housing male offenders. The facility is designed to house a maximum capacity of 793 offenders. Employees in this position carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee.

Key duties include:

• Effective verbal and written communication with other staff, inmates and the general public.
• Capable of defending oneself against attack by violent persons and work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive, while continuously keeping visual and audio surveillance of assigned work area.
• Proficiently operate various office equipment.
• Prepare written reports and forms which accurately reflect information reviewed from various sources.
• Review, analyze and evaluate various documents and behavioral data gathered from interviews, written documentation, and personal observation, perform crisis interventions and routine counseling to include suicide prevention.

Salary Grade Range: $37,377.00 - $65,408.00

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.