Social Worker III IA&T – CQI Social Worker

Job Opportunity

Join a growing organization where your work is valued, your ideas are welcomed, and your attention to detail makes a real difference. We're committed to investing in our people. Our employees have access to amazing benefits, professional development opportunities, ongoing learning, and opportunities for growth. If you're someone who is organized, detail-oriented, dependable, and passionate about doing meaningful work, you'll find a place here where your contributions matter.

Come grow with us, work alongside an incredible team, and build a career centered on purpose and impact.

This position is within the child welfare unit of the Family Services division of the Department of Social Services. The primary purpose of the position is to work in conjunction with leadership and CQI team to provide continuous quality improvement and quality assurance activities for child and family services. The position also provides training and assistance to social work staff, supports supervisors with training and orienting new employees, and serves as a facilitator for Child and Family Team meetings.

Note:

Two professional references are required, with at least one from a current or previous supervisor.

The following essential functions serve as a general guide for this position. Position functions are subject to change based on departmental needs and external factors including, but not limited to, regulatory requirements.

• Provides training and orientation to new social workers, particularly around policy and procedures for their assigned role and program area;
• Develops and provides ongoing training and work sessions on best practices, child welfare practice standards, new policy updates and changes, and other needs identified;
• Provides ongoing training and technical support to Social Workers on how to perform required job functions, how to write quality goals, how to write case plans and court reports;
• Provides instructions, videos, and other tools to social work staff for how to complete job functions correctly and efficiently;
• Collaborates with leadership and peer CQI Social Worker to review case records and reports to identify practice trends that need to be addressed;
• Facilitates Child and Family Team meetings as needed and complete necessary documentation from the meeting;
• Runs reports and tracks data as needed for CQI and QA activities;
• Participates in a variety of statewide work groups and committees as needed;
• Provides testing and feedback for various forms and functions as requested by NC DHHS;
• Prepares requested data for and participates in regional CQI and regional child welfare consultant meetings;
• Conveys follow-up information back to supervisors, management, and state staff as needed;
• Conducts record reviews and assists with preparing for program monitoring, audits, and fiscal reviews as needed;
• Conducts targeted reviews of records as needed to identify processes that need to be improved;
• Provides feedback and suggestions for how to improve social work practice to management;
• Conducts a variety of quality assurance functions including data review and clean-up as needed;
• Provides backup and assistance for the other CQI Social Worker;
• Provides backup for essential functions of the unit including covering intake, initiating CPS reports, assisting the in-home and permanency planning teams, and filling in for on-call shifts as needed;
• Completes documentation of case activities in the record per local and state policy and required time frames, thoroughly and timely;

• Participates in the on-call rotation for Children's Services;
• Participates in shelter operations or other weather-related incidents as needed.
• Performs other duties as assigned.

Master's degree from an accredited school of social work and one year of social work experience; or a Bachelor's degree from an accredited school of social work and two years of social work or counseling experience (one year of work experience can be credited for completion of the social work collaborative); or Master's degree in a counseling field and two years of social work or counseling experience;

or a four-year degree in a…