Social Work Supervisor III – In-Home and Foster Care

Job Opportunity

Are you passionate about making a meaningful difference in the lives of children and families in your community? In this role, you'll have the opportunity to guide a dedicated team, foster professional growth, solve complex challenges, and help shape the future of many. Join an organization that values the work you do, supports your professional development, and prioritizes work-life balance and employee health and wellness.

If you're ready to lead with purpose and make a lasting impact in the community, we'd love to hear from you!

The primary purpose of this position is to provide managerial support, leadership, and supervision to a social work team within the child welfare unit. This position supervises a team of social workers providing In-Home and Foster Care services. The position assesses all social work functions to ensure compliance with local, state, and federal mandates. The position is responsible for HR functions within the unit including orientation and training of new social work staff, ongoing support and supervision, and annual performance evaluations.

This position is also responsible for quality assurance activities for program areas and a variety of monthly reports. This position serves on the agency management team.

Essential functions include participating in the recruitment, interviewing, and hiring process with program managers; providing orientation and training to new social workers and developing an annual training plan for assigned staff; providing regular case staffing, supervision, coaching, and support to all team members per agency and NC DHHS policy; overseeing the submission of day sheets and timesheets for staff supervised; participating in Continuous Quality Improvement (CQI) activities within the Family Services Division and performing Quality Assurance for assigned program areas;

preparing agendas and facilitating unit meetings; creating a culture within program area(s) and across the agency that supports employees to provide quality services and customer service; facilitating Child and Family team meetings, Permanency Planning reviews, and other required meetings as needed; tracking needed data for team and program areas and submitting reports within required timelines; providing information needed for the budgeting process as needed;

working collaboratively with a wide array of partners including parents and families, the Guardian ad Litem program, foster and relative placement providers, treatment providers, and attorneys in case planning activities; participating in court staffing with agency attorney, reviewing court reports, participating in Child Planning Conferences and all associated court proceedings, and providing expert testimony in court as needed; serving as a member of the agency Management Team and other internal committees, and representing the agency at a variety of other local and state meetings and committees;

ensuring thorough and timely documentation of all case activities in the record per local and state policy and required time frames for program areas; assisting with planning and actively participating in agency functions, outreach and awareness events, training, and team-building activities; participating in the on-call rotation with other social work supervisors; acting as a shelter manager in shelter operations or other weather-related incidents as needed;

and performing other duties as assigned.

Minimum qualifications include a Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience;

or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience. Previous supervisory experience is preferred, but not required.

Knowledge, skills, and abilities include the ability to provide strong leadership to a team of social workers working in high-stress situations; ability to supervise, orient, and train social workers, interns, and other staff; considerable knowledge and experience with child welfare practice and policy including best practices, abuse, neglect, and dependency, In-Home, and Foster Care program policy; considerable understanding of trauma and its impact on children and families involved with the child welfare system as well as Secondary Traumatic Stress and how it impacts social work staff;

ability to skillfully manage conflict, remain neutral and fair, engage people and build trust, and promote collaboration and consensus toward positive outcomes;…