Recreation & Aquatics Intern

Position Description Summary

Recreation and Aquatics Interns are responsible for the safe and successful operation of the pool deck and aquatics facilities. This is a spring semester internship. Housing is available at a weekly cost.

Role & Responsibilities

• Conduct pre-season inventory of recreation, pool, and activities supplies; assist with ordering.

• Assist in planning, scheduling, and preparation for spring programs and summer launch.

• Support spring events (set-up, coordination, member engagement – Easter Party, Mother's Day Tea, Music Bingo, Murder Mystery Dinner).

• Assist with pool operations, supervision of seasonal staff, and coverage of hours.

• Serve as acting supervisor in the absence of the Recreation Director.

• Create a memorable experience for all Members and guests while consistently providing excellent customer service.

• Provide immediate attention to all Members and guests upon arrival/check-in and assist with any requests.

• Refer to each Member by name when possible, to enhance the Member experience.

• Enforce all Club rules and policies in and around the aquatics area.

• Respond to emergencies appropriately.

• Facilitate recreation activities and contribute feedback on activity success and Member engagement.

• Maintain knowledge of Club events, promotions, and general activities.

• Maintain the cleanliness of the aquatics area according to Club standards.

• Promote a fun and relaxing atmosphere, responding to requests in a timely and professional manner.

• Project an upbeat and positive attitude with strong work ethic.

• Advise management of Member or guest complaints promptly.

• Complete all opening, side, and closing duties as assigned.

• Adhere to all state and local laws, as well as health and sanitation codes and guidelines.

• Be detail-oriented, able to prioritize in a fast-paced environment, and contribute to a strong team dynamic.

• Operate within all established Club guidelines, policies, standards, and procedures.

• Maintain responsibility for issued uniforms and wear appropriate uniform while on duty.

Qualifications & Education Requirements

• Strong analytical skills, attention to detail, creativity, and motivation.

• Ability to communicate effectively and professionally.

• Willingness to learn and take instruction.

• Dependable, prompt, and team-oriented.

• Positive attitude and solid work ethic.

• Country or private club experience preferred.

Other Accountabilities

• Employees may be asked to perform various duties to support the team environment due to the fluctuating demands of Club operations.

• Adhere to all company standards of operations, policies, procedures, manuals, memos, and instructions.

Working Conditions

• Outdoors, on the pool deck, in varying weather conditions