2nd Shift Shipping Team Operations Lead

Description Operational Coordination & Execution

• Coordinate and oversee daily shipping operations to ensure all customer orders are accurately picked, staged, loaded, and shipped on time and in full.
• Plan, route, and schedule shipments efficiently, optimizing delivery routes, equipment utilization, and labor resources.
• Ensure proper loading of product to prevent damage, maintain safety, and comply with transportation and weight regulations.
• Collaborate closely with production, warehouse, customer service, and transportation partners to align shipping priorities and resolve operational challenges.

• Develop and manage daily and weekly shipping schedules based on customer requirements, production output, and carrier availability.
• Utilize routing and scheduling systems to maximize efficiency and cost-effectiveness.
• Coordinate invoicing processes to ensure accurate documentation, timely billing, and proper reconciliation of shipped orders.
• Verify shipping paperwork, bills of lading, invoices, and delivery documentation for accuracy and compliance.

• Lead, coach, and support the shipping team through clear direction, consistent communication, and hands‑on leadership.
• Foster a positive, professional, and safety‑focused work environment built on respect, teamwork, and accountability.
• Serve as a key communication link between frontline employees, management, and cross‑functional teams.
• Provide clear expectations, feedback, and guidance to ensure consistent execution of shipping standards and procedures.

• Promote and enforce all safety policies, procedures, and regulatory requirements related to shipping, material handling, and transportation.
• Ensure compliance with DOT, OSHA, company policies, and customer‑specific shipping requirements.
• Conduct regular safety observations, audits, and training to reinforce safe work practices.
• Address safety concerns proactively and participate in incident investigations and corrective actions as needed.

• Track and report key performance indicators such as on‑time delivery, order accuracy, freight efficiency, and labor productivity.
• Identify operational gaps, inefficiencies, and improvement opportunities within shipping and logistics processes.
• Support continuous improvement initiatives by recommending and implementing process enhancements.
• Maintain accurate records, logs, and reports to support operational visibility and decision‑making.

• Strong understanding of shipping and logistics operations, including routing, scheduling, loading, and transportation coordination.
• Working knowledge of invoicing processes, shipping documentation, and inventory movement.
• Familiarity with safety regulations, compliance standards, and best practices in warehouse and shipping environments.
• Understanding of operational metrics and performance reporting.

• Excellent verbal and written communication skills, with the ability to clearly convey information across all levels of the organization.
• Strong leadership and team coordination skills, with the ability to motivate, coach, and guide others.
• Exceptional organizational and time‑management skills, capable of managing multiple priorities in a fast‑paced environment.
• Problem‑solving and decision‑making skills with a proactive and customer‑focused mindset.
• Proficiency in routing, scheduling, and shipping systems, as well as standard office and operational software.

• Ability to lead by example and maintain professionalism under pressure.
• Ability to coordinate complex logistics activities while maintaining attention to detail.
• Ability to work collaboratively across departments and build strong working relationships.
• Ability to interpret data, prepare reports, and use information to drive operational improvements.
• Ability to safely work in a shipping/warehouse environment, including standing, walking, and overseeing loading activities.