Operations Supervisor - Whitsett, NC

Position: Operations Supervisor I - Whitsett, NC
Location: Whitsett

CEVA Logistics provides global supply chain solutions to connect people,
 products, and providers all around the world. Present in 170+ countries and with
 more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5
 global 3PL.

 We believe that our employees are the key to our success. We want to engage and
 empower our diverse, global team to co-create value with our customers through
 our solutions in contract logistics and air, ocean, ground, and finished vehicle
 transport. That is why CEVA Logistics offers a dynamic and exceptional work
 environment that fosters personal growth, innovation, and continuous
 improvement.

 DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values
 imagination and continued learning and is committed to excellence in everything
 we do. Join us in our mission to shape the future of global logistics. As we
 continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Range: $68k

 2nd

Shift: 3:00pm - 11:30pm

 YOUR ROLE

 Are you known for your leadership skills? Are you passionate about coordinating
 logistics activities? If so, we have an opportunity that would allow you to
 oversee transportation and customs processes, providing customer service for
 shipment, receipt and documentation of imported/exported products in accordance
 with federal and foreign regulations.

WHAT ARE YOU GOING TO DO?

* Develop and provide excellent customer service to internal and external
    customers at all times.
  
* Provide responsible supervision and control for all departmental activities.
    Assist in the retention and training efforts of staff and of customers.
    Conduct meetings with staff to assess group’s overall status, discuss ideas
    for improvement and inform staff of new developments. Address all employee
    performance problems promptly and directly in accordance with personnel
    policies.
  
* Oversee performance statistics. Review and monitor shipment documentation for
    accuracy. Examine various documents including invoices, bills of lading, and
    shipping statements to ensure compliance with federal and foreign regulations
    governing the shipment, receipt, and documentation of imported/exported
    products.
  
* Compute duties, tariffs, price conversions, weight, and volume of merchandise
    exported/imported to and from foreign destinations. Communicate with customs
    officials as appropriate to obtain release of incoming freight and resolve
    delays.
  
* Establish, monitor, and revise policies, procedures and service standard for
    customs clearance operations as dictated and allowed by applicable
    regulations. Ensure all policies and procedures are consistently
    administered.
  
* Identify areas of concern in clients’ import and export processes through
    monitoring of team performance against company and client standards, regular
    audit of shipment documents and accounting, and periodic client reviews.
  
* Communicate with operations manager regarding progress and problems or
    issues. Maintain flexible work schedule include outside normal business hours
    and after hours on call rotation.
  
* Effectively participate in and/or supervise department projects related to
    assigned area of responsibility.

WHAT ARE WE LOOKING FOR?

* Education and Experience:

High School Diploma or GED,
  
* Minimum four years related experience. Minimum one-year supervisory
    experience
  
* Bachelor’s Degree in Logistics or Supply Chain Management, Transportation or
    equivalent combination of work experience and education.
  
* Three years of industry experience preferred.

Skills:

* Working knowledge of Itar, Import Brokerage, Export Compliance, Hazmat
    regulations and record keeping
  
* Intermediate proficiency in Microsoft Office, internet, web-based and job
    specific software applications.

* Read, write and speak english fluently
  
* Ability to read, analyze, and interpret general business periodicals,
    professional journals, technical procedures, or governmental regulations.
  
* Ability to write reports, business correspondence, and procedure manuals.
  
* Ability to effectively present…