On-Site Dispatcher: Waste Route & Fleet Coordination

Company Description Trio Legacy LLC is a North Carolina–based transportation provider focused on municipal solid waste, construction and demolition debris, and recycling logistics. The company delivers customized hauling solutions that support local municipalities, commercial clients, and recycling partners. Trio Legacy LLC coordinates reliable landfill disposal and partners with leading recyclers to optimize material recovery and outlet options. Its fleet includes tractor-trailers, roll-off trucks, compactors, and containers, allowing the team to respond to evolving customer needs and specialized projects.

The company emphasizes safe operations, dependable service, and efficient routing in all aspects of its work.

Role Description This is a full-time, on-site Dispatcher role based in Pantego, NC. The Dispatcher will coordinate daily routes and schedules for drivers, assign vehicles and equipment, and ensure timely pickup and delivery of waste and recycling materials. Responsibilities include monitoring driver locations, responding to schedule changes, communicating with drivers and customers, and updating dispatch logs and transportation management systems. The role involves resolving service issues, tracking job status, and collaborating with operations and maintenance teams to minimize downtime.

The Dispatcher will also help maintain compliance with safety policies, regulatory requirements, and company operating procedures.

Qualifications

• Strong communication and customer service skills, with the ability to coordinate effectively with drivers, supervisors, and clients.
• Organizational and time-management skills to handle multiple routes, prioritize urgent requests, and manage shifting schedules.
• Proficiency with dispatch or routing software, GPS tracking tools, and basic computer applications (e.g., email, spreadsheets, data entry).
• Knowledge of transportation or logistics operations; experience in waste management, recycling, or trucking environment is preferred.
• Attention to detail and problem-solving skills to address route conflicts, equipment availability, and service interruptions.
• Ability to work on-site in Pantego, NC, in a fast-paced dispatch office and collaborate with field personnel.
• Understanding of safety practices and basic regulatory considerations for commercial vehicle operations.
• High school diploma or equivalent required; additional training or coursework in logistics, transportation, or business is a plus.