Boarding Agent, Maritime Ship Agent – Temporary

• Provide logistics service to Principals to ensure the safe and smooth turnaround of appointed vessels within the port office jurisdiction
• Manage vessel requirements
• Procure relevant vendor services
• Undertake vessel boarding as required
• Deliver safe, efficient, and customer-focused operations in compliance with maritime regulations and company standards
• Exercise discretion and independent judgment on significant operational matters
• Perform office and non-manual work supporting Inchcape’s 24-hours-a-day, 7-days-a-week on-call services for Principals
• Work under the direction of the Operations Manager
• Travel around specified port/terminal locations and surrounding areas

• Foundational knowledge of Port Operations and Port Agency services
• Ability to work independently with limited supervision
• Ability to multitask and demonstrate strong initiative
• Ability to exercise independent judgment within established systems and procedures
• Organizational and time management skills
• Ability to prioritize and maintain attention to detail
• High level of accuracy and results-driven approach
• Excellent customer service and communication skills, including strong verbal and listening skills
• Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water
• Ability to climb, ascend, and descend ladders, stairs, and ramps using feet/legs and/or hands/arms
• Ability to lift and carry 50 lbs.
• Ability to work in cold, heat, wind, rain, and snow
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook
• High School diploma or GED equivalent required
• Prior marine agency experience desired but not required
• Eligibility to work in the US
• Reliable transportation
• Valid non-expired state driver’s license
• Vehicle insurance coverage
• Must undergo a federal background check for the TWIC program or already possess a TWIC
• TWIC must be obtained within 30 days of appointment and maintained for the duration of employment

Demonstrates foundational knowledge of Port Operations and Port Agency services while ensuring compliance with maritime regulations. Capable of delivering customer-focused operations with strong organizational, time management, and communication skills.

• Port Operations Knowledge
• Customer Service Skills
• Independent Judgment
• Microsoft Office Proficiency
• TWIC Certification

• Vessel Boarding
• Multitasking
• Attention to Detail
• Lifting and Carrying 50 lbs
• Climbing Ladders and Ramps

• Strong Initiative
• Organizational Skills
• Time Management Skills
• Verbal Communication Skills
• Listening Skills

• High School Diploma or GED
• TWIC Certification

• Maritime Regulations
• Vessel Requirements
• Logistics Service
• Marine Agency Experience
• On-Call Services

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Share Point
• Microsoft Outlook