Shipping​/Receiving Admin Wed, Thu, Fri

Overview

Major Functions: Ensuring 98% on time deliveries to customers through monitoring of workflow from start to end of shift.

Schedule: Wed, Thu, Fri 2:30 PM-3:00 AM.

• Allocates the workforce based on order flow.
• Ensures both grocery and perishable trips are synced; alerts supervisor to make staff movements to maintain on-time deliveries.
• Monitors leave times and recognizes issues concerning loads, contacts selectors to provide solutions, and ensures load is completed.
• Collaborates with supervisor regarding problems and potential setbacks with workflow to determine a solution and execute.
• Prints tickets and verifies correct order; determines immediate needs versus tickets pulled for later selection based on current cases per hour and leave times. Notes specific instructions with loads or products; recognizes concerns and prioritizes.
• Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to be adjusted; identifies difficult tickets to pick early thus avoiding potential OT.
• Responsible for Fast 9 orders: releases work, prints tickets and provides to selectors to pick and deliver to specific internal locations; matches and codes handbills with signatures.
• Monitors Souto Foods and specialty loads, prioritizes with seasoned selector and ensures instructions are followed.
• Assigns selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements.
• Identifies new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity.
• Responsible for moving selectors between direct and indirect time based on task performing, determines the amount of time to add to their production.
• Ensures tickets are closed and proper indirect codes are used to allow supervisors to track movement and accurate productivity totals.
• Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end.
• Responsible for researching scratches, including checking pallets, inventory, selector voice activity – if needed, communicates with dispatch to remove item, and avoids potential credits at delivery.
• Communicates with lifts for let downs as needed, providing missing pallet numbers.
• Tracks selectors' progress on tickets, monitors their breaks and lunches to determine discrepancies.
• Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return.
• Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily.
• Maintains new hire folders containing production percentages, total cases selected, and weekly goals.

• Strong ability to multi-task and prioritize work.
• Must be able to work a flexible schedule in all warehouse environments.
• Self-starter that needs minimal supervision.
• Strong customer service and communication skills.
• Excellent organizational and problem-solving skills.
• Beginner to intermediate level Excel and Word.

NOTICE: Management reserves the right to adjust accountabilities and schedules to satisfy business needs.