Distribution Associate​/Returns Processor

Position: Distribution Associate / Returns Processor

Location: Four Oaks, NC

Duration: 12 Months

Hours: 40 hrs/week (1st Shift, Monday-Friday: 6:00 AM – 2:00 PM)

Client: Medical Devices Company

Job Category: Industrial

Experience: Entry Level

Employment Type: Contract on W2 (U.S. Citizens or GC Holders or GC EAD or OPT or EAD or CPT required)

Overtime: Weekdays & Saturdays: 4:00 AM – 2:00 PM or 5:00 AM – 3:00 PM

Pay: $17.00/hr

The Returns Processor (Distribution Associate) provides value to our customers by accurately receiving, inspecting, and processing returned products. Responsibilities include verifying condition, updating system data, and ensuring all returned materials meet client standards for safety, accuracy, documentation, and productivity.

• Receive, inspect, and sort returned products based on condition and company guidelines.
• Identify damage, defects, expiration, or discrepancies on returned goods.
• Accurately document return reason codes, product details, and disposition outcomes.
• Process returns through RF technology and warehouse management systems.
• Repackage, re-label, and prepare items for restocking, quarantine, or scrap.
• Ensure accurate data entry and follow Good Documentation Practices (GDP).
• Process customer orders including scanning barcodes, picking cases, and labeling boxes as needed.
• Palletize orders by scanning, retrieving, and placing completed orders on pallets.
• Verify accuracy of shipments and perform packaging activities.
• Perform dock manifest duties including scanning completed pallets and operating shrink‑wrap equipment.
• Operate the ground/manual manifest station.
• Become knowledgeable of other warehouse positions and assist as required.

• Perform all work at a high accuracy level; resolve errors following established procedures.
• Check and count products for accuracy, damage, and contamination.
• Participate in Lean initiatives.

• Identify pallet  and document required information.
• Write clearly, match numbers, and verify correct location codes.

• Accurately pick product while bending, stooping, reaching, and lifting up to 50 lbs.

• Participate in inventory counts and reconciliation as needed.

• Operate all designated material handling equipment safely.
• Report all damage to product, equipment, or company property immediately.
• Maintain equipment cleanliness according to maintenance guidelines.

• Complete all warehouse and returns activity records accurately and on time.
• Review operating goals and daily performance metrics.

• Follow all safety standards, including 5S and Lean principles.
• Maintain clean, orderly work areas.
• Report injuries, hazards, and unsafe conditions immediately.
• Assist in maintaining warehouse security.

• Learn responsibilities of other roles as assigned.
• Provide backup support during absences or peak volume periods.

• Participate in the daily stretching program.
• Perform additional duties as assigned.
• Follow Good Documentation Practices at all times.

• High school diploma or GED (preferred).
• 1 year of relevant experience (preferred).
• Experience with MHE (preferred).
• Ability to obtain an electric pallet jack certification.
• Ability to read and interpret distribution documents.
• Required to operate MHE and use an RF scanner.
• Basic analytical, organizational, and prioritization skills.
• General distribution knowledge.
• Strong verbal communication skills.
• Ability to multitask and prioritize.
• Ability to work in a fast‑paced distribution environment.
• Ability to work well with others and under minimal supervision.
• Ability to perform in a metrics‑driven environment.
• May require working near mechanical equipment or in precarious situations.

• The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws.
• Whil…