Ambassador, Customer Service​/HelpDesk, Customer Service Rep

The Ambassador Customer Assistant provides assistance and information to Shuttle and Parking customers.

Pay rate: $22.00 per hour, paid weekly
Shift schedule:
Saturday and Sunday
Shift hours: 1st (6:45am-3:15pm), 2nd shift (2:45pm-11:15pm), 3rd (10:45pm-7:15am)

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2 X1

• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required; on the job training provided

• One (1) year of customer service or similar work experience preferred

• Act as a Welcome Ambassador for arriving passengers
• Greet and engage with passengers and offer informational assistance
• Communicate effectively with passengers regarding Parking and Shuttle services available
• Assist with transporting passengers to onboard and offboard
• Work will primarily take place outside, including exposure to seasonal elements
• Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
• Transfer and distribute wheelchairs as needed
• Report hazards and incidents encountered in daily operation
• Follow safety precautions at all times