Operations Leader, Heavy-Duty Services Engineering

• Own the operating system for Heavy-Duty Services Engineering, including priorities, operating strategy, reviews, action tracking, leadership follow-up, and management cadences
• Lead global demand-capacity planning and resource deployment across customer commitments, strategic programs, technical risk reduction, and productivity commitments
• Maintain visibility into capacity, demand, resource constraints, contractor usage, labor productivity, and financial performance
• Support budget planning, operating plan execution, forecast accuracy, voucher and cost-center discipline, and productivity tracking for an approximately $220MM operating budget
• Define and improve dashboards, bowler metrics, and business intelligence mechanisms tracking organizational health and execution performance
• Drive lean operating rigor, standard work, daily management, KPI development, problem solving, waste elimination, Hoshin Kanri deployment, and breakthrough-priority governance
• Partner with quality, product safety, technical compliance, and engineering leaders to strengthen process and design quality
• Translate priorities into executable plans, governance, milestones, metrics, risk reviews, and stakeholder alignment
• Provide operational leadership for Engineering 2030, productivity actions, value stream improvements, capability development, and operating model improvements
• Interface with cross-functional stakeholders and represent the organization in Gas Power Engineering operations forums
• Act as trusted proxy and operating partner to the Executive Director, preparing executive materials and resolving cross-functional roadblocks
• Lead organizational communications, including leadership updates, operating reviews, All-Hands content, newsletters, and business updates
• Lead assigned operations resources with 12 reports, coach for performance, support development planning, and build organizational capability

• Bachelor’s Degree in Engineering or comparable 4-year technical degree from an accredited university or college
• 10+ years of progressively responsible experience in engineering, engineering operations, program management, lifecycle management, product engineering, project engineering, or a related industrial technology environment
• Ability to lead operating rhythms, resource planning, and large-scale cross-functional initiatives in a global, matrixed organization
• Deep technical knowledge of Gas Power products, engineering lifecycle processes, and power plant systems
• Experience using KPIs, business intelligence tools such as Power BI or Tableau, and Lean fundamentals
• Extensive experience managing teams and building consensus across diverse functions, regions, and leadership levels
• Strong capability in financial planning, productivity, and cost management
• Capability to prepare and present high-level materials for executive leadership
• Must be legally authorized to work in the United States
• Successful completion of a drug screen, as applicable

Demonstrates expertise in engineering operations, resource planning, and financial management within a global matrixed organization. Proficient in leading cross-functional initiatives, developing KPIs, and utilizing business intelligence tools to drive productivity and operational excellence.

• Engineering Operations Management
• Global Resource Planning
• Financial Planning and Cost Management
• KPI Development and Business Intelligence
• Team Leadership and Development

• Engineering Lifecycle Processes
• Gas Power Products Knowledge
• Program Management
• Project Engineering
• Lean Fundamentals

• Cross-Functional Collaboration
• Consensus Building
• Executive Communication

• Heavy-Duty Services Engineering
• Operational Leadership
• Productivity Tracking
• Hoshin Kanri
• Organizational Health Metrics

• Power BI
• Tableau