Director, Network Operations - South Carolina

Director, Network Operations - South Carolina

1 day ago Be among the first 25 applicants

Who We Are
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.

Who You Are
You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person‑centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that.

You thrive in innovative and evolving environments with high rates of change.

Your Role
As a Network Operations Director with Evergreen Nephrology, you will be an in‑market, hands‑on leader responsible for leading our most strategic and diverse partnership opportunities and driving customer success through business and clinical outcomes.

You will support growth across top network partners which include Nephrology practices and Dialysis Centers and may expand to Primary Care and Specialty‑Care Providers, Urgent Care/ED, and Acute Hospital and Post‑Acute Facility partnerships. By ensuring seamless engagement and onboarding of new partners with Evergreen’s Nephrologist‑led Value Based Care model, you’ll play a central role in ensuring holistic and efficient patient care while advancing provider and partner satisfaction.

• Network Partner Onboarding & Integration - Together with the SVP Market Operations and VP East Market Operations, own the operational onboarding and integration of new partners with EG Clinical Operations
• Field Operations - Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership
• Data & Analytics Collaboration - Support the development of dashboards and reporting tools that inform Evergreen’s strategy to drive partner performance. Assist in preparing presentations and materials for leadership and external partners and facilitate internal performance management sessions.
• Cross‑Functional Partnership - Work closely with and influence internal clinical operations, care navigation, finance, and business development teams to align with partner insights to facilitate future growth and shape workflows, delivery, and innovation.
• Support the development and execution of network growth strategies across all care service lines to ensure adequate access, efficient utilization, and scalability.
• Use data to drive insights around provider capacity, performance, network gaps, and patient demand trends.
• Collaborate cross‑functionally with Network Operations, Clinical Strategy, Product, and Commercial teams to identify high‑impact opportunities for expansion and optimization.
• Build and maintain strategic frameworks and models to guide decision‑making on network expansion, configuration, and resourcing.
• Contribute to provider compensation strategy development and optimization, aligning incentives with clinical quality and operational efficiency.
• Contribute to network quality improvement initiatives by surfacing inefficiencies, tracking performance metrics, and recommending structural improvements.

• Bachelor’s degree in business or related field, master’s degree preferred
• 5 years of experience working with executives, cross‑functional teams, and external customers and partners to drive business outcomes
• Experience in value‑based care, post‑acute care, or healthcare services
• Excellent relationship, communication, change management and influencing skills, with the ability to build trust and respect…