Patient Access Representative

Job Description

Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Medical University Hospital Authority (MUHA)

Employee

Regular

CC000251 CHS - Administration - Therapeutic Services

Hourly

Health-20

40

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

• Mobility & Posture
• Standing:
  Continuous
• Sitting:
  Continuous
• Walking:
  Continuous
• Climbing stairs:
  Infrequent
• Working indoors:
  Continuous
• Working outdoors (temperature extremes):
  Infrequent
• Working from elevated areas:
  Frequent
• Working in confined/cramped spaces:
  Frequent
• Kneeling:
  Infrequent
• Bending at the waist:
  Continuous
• Twisting at the waist:
  Frequent
• Squatting:
  Frequent
• Manual Dexterity & Strength
• Pinching operations:
  Frequent
• Gross motor use (fingers/hands):
  Continuous
• Firm grasping (fingers/hands):
  Continuous
• Fine manipulation (fingers/hands):
  Continuous
• Reaching overhead:
  Frequent
• Reaching in all directions:
  Continuous
• Repetitive motion (hands/wrists/elbows/shoulders):
  Continuous
• Full use of both legs:
  Continuous
• Balance & coordination (lower extremities):
  Frequent
• Lifting & Force Requirements
• Lift/carry 50 lbs. unassisted:
  Infrequent
• Lift/lower 50 lbs. from floor to 36”:
  Infrequent
• Lift up to 25 lbs. overhead:
  Infrequent Exert up to 50 lbs. of force:
  Frequent
• Examples:
• Transfer 100 lb. non-ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one-handed = 25 lbs. force
• Vision & Sensory
• Maintain corrected vision 20/40 (one or both eyes):
  Continuous
• Recognize objects (near/far):
  Continuous
• Color discrimination:
  Continuous
• Depth perception:
  Continuous
• Peripheral vision:
  Continuous
• Hearing acuity (with correction):
  Continuous
• Tactile sensory function:
  Continuous
• Gross motor with fine motor coordination:
  Continuous
• Selected Positions:
• Olfactory (smell) function:
  Continuous
• Respirator use qualification:
  Continuous
• Work Environment & Conditions
• Effective stress management:
  Continuous
• Rotating shifts:
  Frequent
• Overtime as required:
  Frequent
• Latex-safe environment:
  Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.