Knowledge Management Specialist

Job Category:
Service Contract Act Time Type:
Full time Employee Type:
Regular Must be a US citizen and have the ability to obtain a DOD SECRET security clearance. Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field (or equivalent experience). 5+ years of experience in knowledge management, technical documentation, process improvement, or related field within a software development environment. Demonstrated ability to organize complex technical and operational information into structured, accessible formats.

Experience with collaboration and documentation platforms (e.g., Confluence, SharePoint, Jira, Git-based tools). Ability to work independently and collaboratively in a fast-paced environment. Desired:
Knowledge of software development lifecycle (SDLC) best practices. Agile or Knowledge Management certifications (e.g., CSM, SAFe, ITIL, KM certification).

- What You Can Expect:
Establishing and maintaining centralized knowledge repositories (e.g., Confluence, SharePoint, or similar platforms). Developing standardized documentation templates and governance processes. Ensuring documentation is version-controlled, searchable, and aligned with program structure and contract requirements. Capturing lessons learned from Agile ceremonies, production incidents, and major releases. Maintaining Agile process playbooks, workflow documentation, and team operating procedures. Coordinating documentation of system architecture, cloud environments, CI/CD pipelines, APIs, and integrations.

Supporting onboarding through structured guides and role-based reference materials. Assisting with documentation traceability for audits, cybersecurity compliance, and contract deliverables. Documenting Agile metrics definitions and reporting methodologies to ensure consistency and transparency. Capture and distribute clear, concise meeting minutes for key program forums (e.g., sprint ceremonies, leadership syncs, technical reviews), documenting decisions, action items, and follow-ups to ensure accountability and knowledge continuity.