Senior-Level Business Analyst

Senior-Level Business Analyst

Do you have a proven interest in information technology and business and a passion for learning? Are you a go-to problem solver that is motivated to make an impact by crafting customized business efficiencies for our clients? If so, joining CGI as a Business Analyst could be the ideal opportunity for you. You will join one of our many teams and work in a highly collaborative, fast-paced environment to provide expertise in designing, developing and executing solutions to enhance the quality of IT products and services for our clients.

At CGI, you can explore your full potential – not confined by borders or pre-defined paths. You are empowered to tackle problems in your own unique way, which is not only valued and respected, but encouraged. Working with various clients in the US Federal space, we support missions that foster national security, foreign relations and resilient democratic societies. Since 1976, CGI has partnered with the U.S. federal government to support a wide variety of organizations and unique missions.

CGI provides a unique culture that gives you the freedom to innovate, to make decisions, and chart your own career! This position is located in Charleston, SC.

Support End-Users:
Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users. Perform In-Depth Analysis:
Develop your knowledge of our client's industry, organization, and business objectives. Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration. Support System Changes:
Follow established Change Request/SDLC processes to implement new functionality or issue resolutions. Create and/or maintain systems documentation, training materials and user guides regarding functionality and business processes for new or existing systems. Create test plans, traceability matrices, test scenarios, and test cases for functionality testing. Perform system testing to assess how well a product adheres to its design, standards, as well as its usability and ability to meet business needs.

Demonstrate in-depth technical capabilities with the ability to support multiple work streams and drive assimilation of new techniques and solutions. Participate in team problem solving efforts and offer ideas to solve client issues. Understand business requirements and translate them to executable work for a cross-functional team. Attend and participate in Agile ceremonies – including Daily Stand Up Meetings, Sprint Reviews, Backlog Refinements, Sprint Retrospectives, and PI Planning events.

An interim Secret clearance is required to begin working onsite with our client, and a Secret clearance must be maintained throughout the project duration. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.

Basic Qualifications:

Bachelor's degree or master's degree. Preferred areas of study include:
Computer Science, IS/IT, Mathematics, Business, Economics, Accounting/Finance or STEM related disciplines. 5+ years of relevant experience (e.g., business analysis, software support, client/customer support), including experience with the CGI proprietary ERP system, Momentum. 3+ Years of Experience in working with SQL, Python, Java, HTML or CSS Strong analytical problem solving skills. Excellent interpersonal skills including the ability to work with diverse personality types.

Affinity for mentorship of junior members of the team to coach, peer review and assist with learning business processes Strong communication and writing skills. Strong attention to detail. Ability to support multiple work streams. Strong technical and troubleshooting techniques.

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.